Home & Auto Insurance Client Service Broker — Hybrid Role

TW Insurance Services Ltd.; Ottawa; Hybrid; CAD 52,454 - 72,100; Full time

Benefits offered by this job

Industry-leading group benefits

Defined benefit pension plan

Flexible work-from-home options

100% coverage of continuing education fees

Job summary

A leading insurance service provider in Ottawa is seeking a Customer Service Broker for Home and Auto Insurance. This role involves assisting clients with inquiries, resolving complaints, and assessing risks on policies. Ideal candidates will hold a RIBO licence and have at least one year of experience in personal lines insurance. The company offers competitive salaries ranging from $52,454 to $72,100, along with excellent benefits and opportunities for advancement. Remote and hybrid work options are available.

Qualifications

• A RIBO licence is essential.
• Minimum of one year's experience in personal lines insurance.
• Exceptional communication skills with stakeholders.

Responsibilities

• Assist clients with product and service inquiries.
• Resolve client complaints and assess risks for policies.
• Attract potential clients and meet sales objectives.

Skills

Communication skills

Time management

Project management

Organizational skills

Bilingualism

Education

RIBO licence

1 year experience in automobile and property insurance

Tools

Microsoft Office Suite

Job description

A leading insurance service provider in Ottawa is seeking a Customer Service Broker for Home and Auto Insurance. This role involves assisting clients with inquiries, resolving complaints, and assessing risks on policies. Ideal candidates will hold a RIBO licence and have at least one year of experience in personal lines insurance. The company offers competitive salaries ranging from $52,454 to $72,100, along with excellent benefits and opportunities for advancement. Remote and hybrid work options are available.