Holiday Stock Associate PT Under 20 hours

TUMI; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A luxury travel brand in Vancouver seeks a part-time Holiday Stock Associate to enhance customer experience while effectively managing stock and inventory. Ideal candidates will have strong sales ability, exceptional communication skills, and flexible availability to work during peak times. This role requires physical activity, including lifting and organizing inventory to ensure a seamless shopping experience for clients. The brand is committed to promoting a positive work environment and recognizes each associate's contributions.

Benefits

Training

Employee Discount

Work life balance

Qualifications

• Strong sales and client experience, preferably in luxury retail.
• Flexible availability for nights, weekends, and holidays.
• Ability to lift boxes weighing 30 pounds and use a ladder.

Responsibilities

• Support team to exceed sales and KPI metrics.
• Maintain stockroom organization and cleanliness.
• Assist in visual merchandising and client experience.

Skills

Sales experience

Client relationship management

Communication skills

Time management

Job description

Holiday Stock Associate PT Under 20 hours

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About Us

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

As part of our Retail team, the Holiday Stock Associate is responsible for supporting a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service, stockroom organization and inventory controls. The ideal candidate is committed to supporting client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s build client awareness, provide world‑class service, and grow the brand.

Associate Benefits

• Training
• Employee Discount
• Work life balance

Key Responsibilities

Performance to Goals

• Support team in meeting and exceeding individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership And Initiative

• Display a good sense of initiative, able to plan and prioritize, and display strategic thinking.
• Take pride in work and strive for excellence.
• Take responsibility for performance and complete all assigned tasks and meet deadlines.

Operations/Problem Solving And Compliance

• Timely process all incoming shipments, transfers, RTV’s and repairs.
• Verify that delivery quantities received match packing slips and ensure discrepancies are reported on a daily/weekly basis.
• Maintain stockroom organization and cleanliness.
• Monitor inventory levels to maximize efficiency. Replenish the flow of merchandise from the stockroom to the sales floor daily.
• Adhere to all company policies and procedures.
• Manage personal timecards to ensure payroll accuracy.
• Manage all aspects of the repair process.

Communication And Relationship Building

• Exercise strong written and verbal skills.
• Adapt communication skills upwards, laterally and to the team.
• Demonstrate ethical conduct when completing job duties.
• Promote the organization’s business goals and adapt flexibly to change.
• Ability to remain calm and deescalate situations.
• Collaborate effectively with team.

Visual Merchandising/Client Experience

• Ensure the store follows the visual guidelines and directives.
• Prepare for and participate in floor moves and promotion changes.
• Ensure a consistent superior client experience.

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Have strong time management skills.

About The Team

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What We Value

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long‑standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non‑discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Seniority level

Not Applicable

Employment type

Part‑time

Job function

Management and Manufacturing

Industries

Retail