Heli Ski Equipment Technician

Whistler Blackcomb; Whistler; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading ski resort company in Whistler, British Columbia is seeking a Rental Technician to provide exceptional guest service and assist customers with rental equipment. The role involves ensuring equipment readiness and maintaining high standards of guest interaction. Candidates should have a passion for skiing or snowboarding and previous retail experience. This is a winter seasonal position offering competitive wages and great benefits including ski perks.

Benefits

Free ski passes for employees

Employee discounts on lodging and food

Excellent training and professional development

Health insurance options for eligible employees

Qualifications

• Experience in retail or rental preferred.
• Passion for skiing or snowboarding is essential.
• Ability to communicate fluently in English.

Responsibilities

• Assist customers with rental equipment.
• Ensure equipment is clean and ready for rentals.
• Deliver enthusiastic and professional customer service.

Skills

Customer service excellence

Skiing/Snowboarding knowledge

Basic computer skills

Retail/rental experience

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

Rental Technicians are responsible for generating sales through world-class guest service, assisting customers with rental equipment.

Job Specifications

• Starting Wage: $20.80/hr - $25.30/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities

• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Ensure equipment on rental "ready" line is clean, serviced, and tested according to company standards
• Follow all company standards in regard to paperwork, cash management, and loss prevention
• Always deliver an enthusiastic and professional level of guest service
• Adhere to all safety procedures
• Maintain all paperwork according to company policy
• Other duties as assigned

Job Requirements

• Previous retail/rental experience preferred
• Passion for Skiing/Snowboarding
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.