Heavy Equipment Repair Tech II

Stephenson's Rental Services; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Job summary

Stephenson's Rental Services seeks a Repair Technician II to inspect, diagnose, and repair heavy equipment, ensuring rental readiness and safety compliance. You will guide Service Technicians and contribute to equipment lifecycle decisions in a safety-first environment.

The role requires 3+ years in heavy equipment repair, a mechanical aptitude, and the ability to work independently while adhering to SOPs and PPE standards. Ottawa-based, on-site position.

Qualifications

• Minimum 3 years of heavy equipment repair or related experience.
• Heavy equipment trades certification is an asset.
• Must be able to lift up to 50 lbs regularly.
• G Class (ON)/Class 5 (AB) driver's license with clean abstract.
• Mechanical aptitude and ability to work independently with minimal supervision.
• Experience with health and safety training is an asset (WHMIS).

Responsibilities

• Diagnose and repair construction and aerial equipment across diesel, hydraulic and electrical systems.
• Ensure equipment is rental-ready and meets quality and safety standards.
• Follow checklists and owner’s manuals; refer to schematics when needed.
• Operate and test equipment under real operating conditions when possible.
• Provide guidance to Service Technicians on required service/repairs.
• Assist in decisions related to equipment retirement.
• Maintain up-to-date product knowledge on features, benefits and safe operation.
• Recordkeeping: handle paperwork and inventory control documents.

Skills

Heavy equipment repair

Independent working

Attention to detail

WHMIS experience

Education

High School Diploma or equivalent

Job description

How you’ll contribute

TheHLA Repair Technician II is all about producing a strong and reliable fleet to help our customers get the job done right. With safety at the forefront, we inspect, test, and diagnose each piece of equipment with care and provide guidance to the Service Technicians. Responsibilities include:

• Diagnose and repair construction and aerial equipment as it relates to various diesel, hydraulic and electrical equipment, including Skid Steers, Mini Excavators, Aerial Reach Equipment and towable equipment.
• Ensure all equipment is rental-ready and meets set quality and safety standards.
• Follow the appropriate checklists and procedures, referring to owner’s manuals and schematics when needed.
• Operate and test equipment under actual operating conditions, if possible.
• Provide guidance to Service Technicians on the appropriate service/repairs required.
• Assist in making decisions related to equipment retirement.
• Possess excellent product knowledge including features, benefits, and safe operating techniques.
• Actively listen to customers to ensure they are treated in a fair and consistent manner and resolve issues as they arise.
• Follow all paperwork and computer procedures related to servicing of equipment.
• Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.

Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

What you bring to the table

• High School Diploma or equivalent.
• Minimum 3 years of Heavy Equipment repair or related experience.
• Heavy equipment trades certification is an asset
• Must be able to lift up to 50lbs on a regular basis
• G Class (ON)/Class 5 (AB) Provincial Driver’s License and clean Drivers Abstract.
• Must possess a mechanical aptitude and ability to work independently with minimal supervision.
• Experience with Health and Safety training is an asset (i.e. WHMIS, etc.).
• Action-oriented with attention to detail and a focus on quality and safety.