Heating Service Technician: Troubleshoot, Install & Maintain

Irving Oil; Kentville; On-site; CAD 54,000 - 76,000; Full time

Benefits offered by this job

Safety training

Rotational schedule

Sign-On Bonus

Pension plan

Annual bonus

Flexible benefits plan

Wellness allowance

Volunteer day program

Job summary

Irving Oil in Kentville, NS, is hiring a Heating Service Technician to diagnose, repair and install heating systems in residential and commercial energy services. You will ensure safe, reliable operation, deliver excellent customer service and complete work with a high standard of quality within a structured rotation.

Occasional travel may be required; comprehensive benefits are offered. Join a team that values safety, learning, and community impact, with opportunities for growth and a

Qualifications

• Valid gas technician license is required; dual licensing (oil and gas) is an asset.
• 2-4 years of experience is preferred.

Responsibilities

• Respond to service-related customer requests (installations, repairs, etc.) by using industry and company best practices and tools to troubleshoot customer issues.
• Diagnose and solve complex system problems by completing steps required during inspection, including checking gas flow, thermostats, heat flow, and insulation.
• Analyze existing processes and make recommendations for improve them, using best practices and previous experience.
• Provide consultative services within defined areas, participate in projects and may lead a stream of work within a project.
• Provide final inspections of systems once repairs are completed to ensure all equipment is operating safely.
• Demonstrate an understanding of our products and services and area's impact on other parts of organization to support operations within Residential & Commercial Energy Services and our customers.
• Provide status updates and pertinent information, as required, to the Service Manager, Fulfillment Managers and other Residential Energy Services team members.
• Ensure and maintain safe working environment according to safety policies and procedures, including PPE, Leak Prevention and Distracted Driving.
• Understand the requirements of the job and work independently with a minimal degree of supervision, take a lead role in jobs and provide guidance/coaching to more junior employees by encouraging contributions from all team members and leading by example.

Skills

Wiring

Plumbing

Air conditioning

Communication skills

Customer service focus

Technical/ mechanical aptitude

Safety awareness

Financial impact awareness

Education

Diploma / Certification

Job description

Irving Oil in Kentville, NS, is hiring a Heating Service Technician to diagnose, repair and install heating systems in residential and commercial energy services. You will ensure safe, reliable operation, deliver excellent customer service and complete work with a high standard of quality within a structured rotation.

Occasional travel may be required; comprehensive benefits are offered. Join a team that values safety, learning, and community impact, with opportunities for growth and a