Hearing Care Customer Specialist & Billing Support

Sonova International; Saint John; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading hearing care provider in Saint John, New Brunswick, is seeking a Customer Care Representative to join their team. The role involves providing exceptional customer service, managing client accounts, and supporting hearing care professionals. Ideal candidates will have strong communication skills and a passion for helping others. This position offers competitive pay and benefits, as well as opportunities for professional development.

Benefits

Starting wage of $20.00 per hour

Extended Health Benefits Package

3 weeks of vacation

Quarterly Bonus

Growth and development opportunities

Qualifications

• Must have strong communication and customer service skills.
• Experience with accounts receivable preferred but not required.
• Aligns with the value of helping others.

Responsibilities

• Provide exceptional customer service in person, over the phone, and by email.
• Schedule appointments and organize files for Hearing Care Professionals.
• Manage client accounts and build relationships.

Skills

Strong communication skills

Customer service skills

Accounts receivable experience

Can-Do attitude

Job description

A leading hearing care provider in Saint John, New Brunswick, is seeking a Customer Care Representative to join their team. The role involves providing exceptional customer service, managing client accounts, and supporting hearing care professionals. Ideal candidates will have strong communication skills and a passion for helping others. This position offers competitive pay and benefits, as well as opportunities for professional development.