Hearing Care Clinical Support Specialist

WS Audiology; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hearing care provider in Sudbury is seeking a Clinical Support Assistant to provide exceptional client support and product maintenance. This permanent full-time position offers a salary of $24-$28/hour, comprehensive benefits including health, dental, and vision care, and generous time off policies. Ideal candidates will possess experience in a hearing clinic and a customer-centric attitude.

Benefits

Attractive bonus program

Health, dental, and vision benefits

RRSP matching program

Three weeks of vacation

Training and education opportunities

Qualifications

• Minimum of 1 year experience in a hearing clinic or similar environment.
• Experience providing support in healthcare with clients.
• Access to a vehicle and valid driver's license required.

Responsibilities

• Assist in troubleshooting product issues for clients.
• Provide support in Audiology screenings.
• Demonstrate product features to clients.
• Manage documentation for customer purchases.

Skills

Customer-centric attitude

Professional communication

Technical information relay

Bilingualism in French and English

Education

Completion of secondary school or equivalency

Post-secondary education in Communicative Disorders Assistant

Tools

MS Office Suite

Job description

A leading hearing care provider in Sudbury is seeking a Clinical Support Assistant to provide exceptional client support and product maintenance. This permanent full-time position offers a salary of $24-$28/hour, comprehensive benefits including health, dental, and vision care, and generous time off policies. Ideal candidates will possess experience in a hearing clinic and a customer-centric attitude.