Hearing Care CDA: Patient Support & Tech Liaison

WS Audiology USA; Kawartha Lakes; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hearing care provider is looking for a Communicative Disorders Assistant (CDA) for their Client Care team in Ontario. This permanent full-time position supports two clinics, offering a starting hourly wage of $29 to $32, comprehensive benefits including health and dental coverage, and generous time-off policies. Responsibilities include customer education, documentation management, and community engagement. Ideal candidates should have a CDA program completion and strong communication skills. Join us in providing Wonderful Sound for All.

Benefits

Attractive bonus program

Comprehensive health benefits

RRSP matching program

Generous vacation and personal days

Qualifications

• Completion of a CDA program from an accredited institution.
• Experience working in a hearing clinic is an asset.
• Ability to communicate with diverse customer groups.

Responsibilities

• Answer product-related questions and provide training.
• Educate customers on product features to increase adoption.
• Manage customer documentation and insurance claims.

Skills

Clear communication skills

Ability to work under pressure

Experience in a hearing clinic

Education

Completion of a CDA program from an accredited institution

Job description

A leading hearing care provider is looking for a Communicative Disorders Assistant (CDA) for their Client Care team in Ontario. This permanent full-time position supports two clinics, offering a starting hourly wage of $29 to $32, comprehensive benefits including health and dental coverage, and generous time-off policies. Responsibilities include customer education, documentation management, and community engagement. Ideal candidates should have a CDA program completion and strong communication skills. Join us in providing Wonderful Sound for All.