Healthcare Zone Security Supervisor

Paladin Security Group Ltd; Grande Prairie; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading security services company is seeking a Healthcare North Zone Supervisor for the Grande Prairie area. This role requires someone with law enforcement or security experience and excellent customer service skills. The Supervisor will handle emergencies, liaise between staff and management, and maintain professional standards. Candidates must possess a valid Alberta Security License, a non-GDL class 5 license, and required first aid certifications. This is a high-expectation position with opportunities for growth and a commitment to diversity.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Qualifications

• Possess law enforcement and/or security experience.
• Valid Alberta Security License required or eligibility to obtain one.
• Valid non-GDL class 5 driver's license is mandatory.
• Standard First Aid and CPR 'C' certifications are required.

Responsibilities

• Oversee large scale incidents requiring emergency management skills.
• Liaison between front-line staff and management.
• Handle decisions in stressful situations.
• Maintain a courteous, professional manner at all times.

Skills

Superior customer service

Supervision skills

Reporting skills

Critical thinking

Emergency response

Compassion and empathy

Job description

Overview Job Skills / Requirements

The Healthcare North Zone Supervisor position with Paladin Security Grande Prairie requires a skill combination of superior customer service, above average supervision skills, superior reporting skills and the willingness to learn and adapt to any situation that may arise.

As this position covers the AHS North Zone, this role encompasses a large amount of responsibility in both physical size and stress management. The Supervisor may be required to attend and oversee large scale incidents that may require extensive emergency response experience, along with incident command and emergency management skills.

The Supervisor will be exposed to a variety of situations where there may or may not be anyone else available to assist. With proper training, the Supervisor is expected to be able to handle any situation that may arise on their own.

The successful candidate will

• possess law enforcement and/or security experience
• possess (or is eligible to obtain) a valid Alberta Security License and will be required to maintain the certification.
• A valid non-GDL class 5 license is required.
• Standard First Aid and CPR "C" are required.

This position is a high expectation position and the individual selected for the task must understand their role. Reporting to the Healthcare Client Service Manager, the Supervisor must be able to prioritize in an ever‑changing environment. The individual is responsible for frequent conversation with the employees, public and occasionally the client and must portray themselves in a courteous, professional manner at all times. The Supervisor must act as the initial liaison between the front‑line staff and management. Should any issues arise, the officer must be comfortable making decisions in stressful situations, critical thinking while maintaining compassion and empathy, and knowing when to bring issues to management.

Multiple interviews may be required for successful completion of the hiring process. The successful candidate will have a detailed cover letter explaining how they meet or exceed the qualifications. The cover letter will detail personal experience in law enforcement and/or security. The successful candidate must reside in or be willing to relocate to the Grande Prairie area.

Must be legally authorized to work in Canada.

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance