Healthcare Security Guard - Okanagan

Paladin Security Group Ltd; Kelowna; On-site; CAD 45,000 - 60,000; Full time

Job summary

A healthcare security provider is seeking Healthcare Security Guards in Kelowna to safeguard patients and staff. A successful candidate will have strong communication and conflict resolution skills, a valid BC Security License, and a High School Diploma. Responsibilities include providing security presence and responding to emergencies. A supportive team culture with career advancement opportunities is offered.

Benefits

Medical Insurance

Dental Insurance

Comprehensive training programs

Career advancement opportunities

Wellness initiatives

Qualifications

• Valid BC Security License.
• Basic First Aid Training is preferred.
• BC Class 5 driver's license for Healthcare Mobile Driver.
• Previous experience in a healthcare security setting is preferred.

Responsibilities

• Provide a professional and visible security presence throughout the facility.
• Conduct patrols and inspections for safety and compliance.
• Control access to restricted areas and verify identification.
• Respond promptly to incidents and emergency situations.

Skills

Strong communication skills

Observation skills

Conflict resolution skills

Empathy in high-stress situations

Education

High School Diploma/GED

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun. If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

We are currently hiring Healthcare Security Guards to join our growing team. In this position, you will safeguard patients, staff, and visitors while maintaining a calm, compassionate, and professional presence. You will be an integral part of the healthcare community supporting safety, patient care, and public trust every day.

• Location: Okanagan
• Employment Type: Full-Time / Part-Time / On-call

Key Responsibilities

• Provide a professional and visible security presence throughout the healthcare facility.
• Conduct patrols and inspections to ensure safety, security, and compliance with hospital policies.
• Control access to restricted areas and verify identification for staff, contractors, and visitors.
• Respond promptly and effectively to incidents, disturbances, and emergency situations.
• Assist in the management of aggressive behaviour using de-escalation and non-violent crisis intervention techniques.
• Support healthcare staff during emergency codes.
• Complete detailed and accurate incident and daily activity reports.
• Deliver exceptional customer service and act as an ambassador of Paladin Security's values and professionalism.

Qualifications

• Valid BC Security License
• Basic First Aid Training is preferred
• BC Class 5 driver's license (for Healthcare Mobile Driver)
• Previous experience in a healthcare security setting preferred
• Strong communication, observation, and conflict resolution skills
• Ability to remain composed and empathetic in high-stress situations
• Knowledge of hospital emergency codes and procedures is an asset
• Physically able to perform duties including standing, walking, and responding to incidents

Why Choose Paladin

• Comprehensive and industry-leading training, including specialized healthcare security programs
• Career advancement opportunities across diverse industries and regions
• A supportive and inclusive team culture built on respect, integrity, and professionalism
• Recognition programs and employee wellness initiatives
• May be eligible for extended health benefits and dental coverage

Education & Certification

• Education: High School Diploma/GED
• Certification: Valid BC Security Licence
• Valid Certification in First Aid, CPR and AED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance