Healthcare Security Access Control Officer

Paladin Security; Truro; On-site; CAD 30,000 - 60,000; Full time

Job summary

A security service provider in Truro is seeking a Full-Time Healthcare Access Control Officer. Responsibilities include operating AI-based weapon detection systems and ensuring the safety of patients, staff, and visitors. The ideal candidate must have strong communication skills and a Security License. Benefits include competitive wages, training opportunities, and uniforms. This position requires physical stamina and the ability to handle stressful situations professionally.

Benefits

Opportunities for training and professional development

Competitive wage and benefits package

Free Uniforms

Company-paid Security license

Paid vacation & sick days

Flexible daily pay options

Qualifications

• Valid Security License as per Nova Scotia regulations.
• Prior experience in healthcare security, law enforcement, or access control preferred.
• Standard First Aid & CPR certification (CSA Approved).

Responsibilities

• Operate AI-based weapon detection at hospital entry points.
• Engage courteously with patients and staff.
• Respond to system alerts and conduct secondary screenings.

Skills

Strong verbal communication

Conflict de-escalation

Customer service skills

Ability to operate advanced security technology

Empathy under pressure

Education

High School Diploma/GED

Job description

Overview

Healthcare Access Control Officer

Position Summary

The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.

Position Details

• Position: Full‑Time Security Guard
• Site: Colchester East Hants Health Centre
• Hours: Rotational Shifts – 4 on 4 off, 12 hour shifts. Days and overnights.
• Payrate: $20.50

Key Responsibilities

• Operate and monitor AI‑based weapon detection and access control systems at designated hospital entry points.
• Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
• Respond to system alerts, conduct secondary screening when necessary, and elevate incidents according to NSHA security protocols.
• Provide clear directions, support, and reassurance to individuals passing through the access control process.
• Maintain accurate records of incidents, security breaches, and equipment performance.
• Collaborate with healthcare staff, security teams, and law enforcement partners as required.
• Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
• Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.

Prerequisites & Qualifications

• Valid Security License (as per Nova Scotia regulations).
• Prior experience in healthcare security, law enforcement, or access control (preferred).
• Strong verbal communication, conflict de‑escalation, and customer service skills.
• Ability to operate advanced security technology, including AI‑based detection systems.
• Standard First Aid & CPR certification (CSA Approved).
• Ability to remain calm, professional, and empathetic under pressure.
• Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB).
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to onboarding to meet the requirements of the position.
• Please note that the UoF/MOAB training is not paid; however, Paladin will cover all costs with a 6‑month commitment to the position/availability.

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms.
• Company‑paid Security license.
• Dry‑cleaning & hemming/tailoring allowance.
• Paid vacation & sick days.
• Get paid your way with flexible daily pay options!

Education Requirements

High School Diploma/GED

Certification Requirements

Standard First Aid, CPR Level C

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short‑listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days

This is a Full‑Time position.

Relocation is not provided and travel is not required.