Healthcare Scheduling Coordinator — Make an Impact in Patient Care

Bayshore HealthCare; Belleville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Belleville is seeking a Client Scheduling Coordinator. The role involves scheduling care providers, communicating with patients and staff, and ensuring timely service delivery. Candidates should have at least two years of customer service experience, ideally in healthcare, and display strong communication, organizational, and problem-solving skills. This position offers competitive pay, health benefits, and opportunities for professional growth.

Benefits

Competitive salary

Comprehensive health benefits

Paid time off

Employer-contributed retirement plan

Opportunities for professional development

Qualifications

• Minimum of two years related customer service experience, preferably in healthcare.
• Proven customer service skills, preferably in a healthcare or other high-paced customer service environment.
• Strong ability to communicate effectively, both written and orally.

Responsibilities

• Professionally engage with patients, families, staff, and funder organizations.
• Quickly handle funder referrals and updates in the EMR.
• Collaborate with supervisors, field employees, and patients to assess service needs.

Skills

Customer service

Problem solving

Communication

Computer skills

Organizational skills

Interpersonal skills

Prioritization

Teamwork

Keyboarding skills

French proficiency

Education

Secondary School Diploma

Medical Terminology or Office Administration certificate

Tools

Windows

Microsoft Office

EMR (Procura)

Job description

A leading healthcare provider in Belleville is seeking a Client Scheduling Coordinator. The role involves scheduling care providers, communicating with patients and staff, and ensuring timely service delivery. Candidates should have at least two years of customer service experience, ideally in healthcare, and display strong communication, organizational, and problem-solving skills. This position offers competitive pay, health benefits, and opportunities for professional growth.