Healthcare Partner, Immunology (Toronto)

UCB S.A.; Toronto; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

A global biopharmaceutical company is seeking an experienced Healthcare Partner (Territory Manager) in Toronto. The role involves establishing relationships with healthcare providers, implementing business plans, and adhering to compliance regulations. Ideal candidates will have a Bachelor's degree and 5+ years in biopharma sales, preferably in dermatology. The company promotes a hybrid work model.

Qualifications

• 5+ years of relevant biopharma sales experience, with a focus on dermatology preferred.
• Must reside within the territory and have a valid driver’s license.

Responsibilities

• Develop strong relationships with HCPs focusing on dermatologists.
• Communicate key benefits of UCB solutions to targeted customers.
• Create and implement territory business plans.
• Organize educational events for HCPs.
• Adhere to corporate compliance regulations.

Skills

Customer-service orientation

High personal motivation

Biopharma sales experience

Knowledge of dermatology

Education

Bachelor’s degree in health sciences, business or related field

Job description

Make your mark for patients

We are looking for an experienced Healthcare Partner (Territory Manager), Dermatology with a proven track record of meeting and exceeding territory business & market share objectives to join us in our growing Immunology team covering the territory of Greater Toronto Area. The ideal candidate will reside in Central Toronto.

About the role

The Healthcare Partner amplifies and strengthens the matching of UCB therapeutic solutions with appropriate patients in assigned accounts and territory through strong collaborative relationships with key HCPs. Ensures UCB Operational Compliance to the highest professional standards.

Who you’ll work with

As part of a multidisciplinary team, continues to develop knowledge of the business to fully understand the healthcare and competitive environment. Manages stakeholder relations and regularly updates internal stakeholders and HCP partner team on market conditions and field intelligence.

What you’ll do

• Possess a high level of product, competitive, customer and territory knowledge and acts as primary point of contact for HCPs, with primary focus on Dermatologists.
• Through strong business relationships with HCPs, and deep knowledge of UCB solutions, communicate key benefits to targeted customers to support product positioning and drive patient value through quality face-to-face and virtual customer interactions.
• Develop and ensure optimal implementation of territory business plan, sales analysis, and allocation of promotional resources.
• Defines, develops, and executes impactful tactical plans and HCP learning programs, including speaker programs and other educational events, designed to enhance HCP knowledge and experience with UCB products, drive customer engagement and value, and meet the needs of patients.
• Effective utilization of approved omni-channel marketing tools and clinical studies to advance the understanding of the science supporting marketed products and indications.
• Organize and coordinate speaker promotional programs and other educational events to meet customer needs.
• Complete administrative tasks, including timely and accurate expense reporting, training, and adherence to corporate compliance regulations, creating, and updating target physician lists, accurately register and report physician calls and insights in the CRM system.
• Travel within the assigned territory on a routine basis; some overnight travel is required to see all target customers; on occasion, the Territory Manager will be required to represent UCB in business functions such as conferences, congresses that may require being present during weekends.

Interested? For this position you’ll need the following education, experience, and skills:

• Bachelor’s degree in health sciences, business or related field is required.
• 5+ years relevant biopharma sales experience, and experience selling in Dermatology strongly preferred.
• High personal motivation with a customer-service orientation and an entrepreneurial mind set.
• Candidate must reside in the geographic boundaries of the territory and have a valid driver’s license.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

We’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

Why work with us?

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

We are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are committed to meeting the accessibility needs of persons with disabilities.

Please note that our hiring process includes the use of artificial intelligence (AI). All final hiring decisions are made by our hiring teams.

If you require an accommodation for the recruitment/interview process (e.g. alternate formats of materials, accessible meeting rooms or other accommodation), please contact [e-mail] and we will work with you to meet your needs.