Healthcare Front Desk Specialist: Patient Care & Scheduling

IIQAF; Windsor; On-site; CAD 35,000 - 45,000; Full time

Job summary

A health care organization in Windsor is seeking a dedicated Receptionist to ensure smooth operations within their facility. This full-time, on-site role involves managing front desk operations, answering phone calls, scheduling appointments, and assisting patients. The ideal candidate will possess strong interpersonal skills and attention to detail, providing exceptional customer service in a fast-paced environment. A high school diploma is required, and proficiency in Microsoft Office is essential.

Benefits

Competitive salary

Qualifications

• Strong interpersonal and communication skills are essential.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.
• Basic knowledge of medical terminology is a plus.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Manage phone calls and direct inquiries to appropriate staff.
• Schedule appointments and maintain appointment calendars.
• Maintain accurate patient records and ensure confidentiality.

Skills

Strong interpersonal and communication skills

Excellent customer service skills

Attention to detail

Ability to multitask

Proficient in Microsoft Office Suite

Education

High school diploma or equivalent

Job description

A health care organization in Windsor is seeking a dedicated Receptionist to ensure smooth operations within their facility. This full-time, on-site role involves managing front desk operations, answering phone calls, scheduling appointments, and assisting patients. The ideal candidate will possess strong interpersonal skills and attention to detail, providing exceptional customer service in a fast-paced environment. A high school diploma is required, and proficiency in Microsoft Office is essential.