Health Manager

Canadian Chamber of Commerce; Victoria; On-site; CAD 85,000 - 120,000; Full time

Job summary

Esquimalt Nation is seeking a Health Manager who reports to the Health Director to lead health and wellness programs tailored to the Esquimalt Nation community. The role emphasizes hands-on care, coaching, and strong partnerships with clients and caregivers.

The Health Manager will direct a team of health professionals, coordinate community engagement, and contribute to strategic health planning as part of the Management Team.

Qualifications

• A degree in a related field (e.g.: nursing, healthcare management, human services, health sciences, social development, etc.) and 3 years relevant experience, including supervisory experience.
• An equivalent combination of education, training and experience will be considered.
• Health Director Certificate through First Nations Health Directors Association is an asset.

Responsibilities

• Provides day-to-day leadership to health staff and contractors and oversees HR-related activities.
• Manages budgets and funding sources to sustain health and wellness programs.
• Plans, implements, and evaluates community health and wellness programs with community involvement.
• Engages with community members to understand health needs and priorities.
• Leads planning and implementation of community health initiatives addressing wellness, homecare and elder support.

Skills

Leadership

Communication

Budgeting

Policy development

Community engagement

Supervision

Microsoft Office

Education

Health-related degree

Tools

Microsoft Office

Job description

Reporting to the Health Director, this position plays a key role in delivering health and wellness programs that promote the physical, mental, and cultural well-being of the Esquimalt Nation community. This role is an active community position which involves a high degree of hands-on care, training and coaching, community outreach and building partnerships with clients and caregivers in the community.

This position is responsible for developing, implementing, and overseeing health and wellness programs that are culturally appropriate and responsive to the unique needs of the Nation, honouring its traditions and values. The Health Manager leads a team of health professionals, coordinates community engagement efforts, and manages member benefits administration. Additionally, the Health Manager acts as the Health Director during absences and contributes to the strategic direction and success of health services as a member of the Management Team.

PRIMARY RESPONSIBILITIES

Management

• Provides day-to-day leadership to health staff and contractors, including all aspects of human resources management. This would include describing work, recruitment, learning and development planning, career planning, coaching, mentoring, sharing of knowledge, capacity building, and performance management, etc.
• Manages budgets as assigned by the Health Director.
• Fosters a cooperative and collaborative working environment through team activities, personal leadership and professional incentives, including the management and resolution of conflicts.
• Supports the Health Director to seek out diverse funding sources to sustain health and wellness programs, including grants and funding opportunities.
• Plans, implements, and evaluates community health and wellness programs by involving community members.

Community Engagement

• Engages with community members to understand their health needs and priorities, ensuring programs are community-driven and accessible.
• Consults with community members regularly to evaluate the effectiveness of health and wellness initiatives.
• Builds and maintains positive relationships with leaders, Elders, youth, and families to foster a holistic approach to health and wellness.

Community Health Planning

• Leads the planning and implementation of community health initiatives, identifying priorities such as wellness, homecare, and elder support.
• Develops, implements, and evaluates community health and wellness plans, addressing current and emerging needs with input from the community and health professionals.

Partnerships and Collaboration

• Anticipates, builds, and nurtures collaborative and respectful working relationships with First Nations in BC, health and wellness partners, and government agencies: utilizes these relationships as an avenue to assist the community in achieving its health and wellness goals and objectives.
• Respects cultural protocols and acknowledges and embraces the diversity of knowledge systems.
• Serves as a liaison, connector and convener between the community and its health system partners.

Communications

• Advises Nation administration leadership on enhancing health and wellness programs to support self-determination.
• Supports the Health Director in collaborating and partnering with the FNHDA, FNHA, FNHC, Regional Health Authorities, and Nation Assemblies to build effective partnerships that will improve the health and wellness of the community they serve by being an active member at applicable meetings.
• Collaborates with health system partners to identify and address community health and wellness opportunities and challenges.
• Communicates effectively with community members and diverse partners about health opportunities and challenges.

Privacy and Security

• Verifies the identity and credentials of employees/contractors who have access to personal information.
• Approves access to personal information and/or community information based on ‘need to know, least privilege’ principles as set out by the Nation’s privacy and security policies.
• Ensures access to personal information is disabled immediately after an individual no longer requires access to it.
• Performs audit reviews alongside the Director of Operations.
• Supports the monitoring of effectiveness of the privacy and security policy and procedures.
• Supports clients in completing the Request for Information form.
• Incorporates data accuracy and completeness for procedures in day-to-day work.

Policies, Processes, and Procedures

• Supports the Health Director in developing, implementing, and evaluating culturally relevant and safe policies, processes, and procedures.
• Prepares and monitor work plans, including reporting through regular and annual reports.

Leadership Team

• As a member of the Leadership Team, serves as a role model of Esquimalt Nation’s core competencies and guiding principles.
• Contributes to cross-departmental initiatives and organizational priorities, providing leadership and support where needed to advance the Nation's strategic objectives.
• Works with Leadership Team to develop and implement operational work plans to support the strategic direction set by Chief and Council.

Other related duties similar in scope and complexity as assigned.

TRAINING, EDUCATION, AND EXPERIENCE

A degree in a related field (e.g.: nursing, healthcare management, human services, health sciences, social development, etc.) and 3 years relevant experience, including supervisory experience. An equivalent combination of education, training and experience will be considered, such as a diploma in related discipline and 6 years relevant experience.

• Health Director Certificate through First Nations Health Directors Association is an asset.
• All roles at the Nation require a genuine respect for, and openness to learning about, the Lekwungen People, culture, and ways of knowing.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong sense of cultural awareness, sensitivity, and safety.
• Ability to advocate on behalf of members.
• Knowledge of how social determinants of health disproportionately affect Indigenous Peoples.
• Strategic thinker.
• High degree of integrity and ethics.
• Strong interpersonal skills and ability to interact with people from various backgrounds.
• Well-developed problem-solving skills.
• Strong communication (verbal and written) skills.
• Knowledge of basic financial and budgeting processes and protocols.
• Ability to manage confidential finance and business information.
• Knowledge of the principles and theories behind accurate data and information management, as it applies to health planning and reporting.
• Knowledge of basic planning approaches and tools.
• Knowledge of leadership and management process, tools and protocols.
• Intermediate proficiency level in Microsoft Windows and Microsoft Office.

FOUNDATIONAL KNOWLEDGE TO BUILD ON

• Knowledge of Esquimalt/Indigenous People and culture.
• Knowledge and understanding of the political, cultural and spiritual protocols of First Nations communities.
• Knowledge of the health and wellness challenges and opportunities specific to Esquimalt Nation.
• Knowledge of the structure of health and wellness services in BC and how the health systems interact.
• Knowledge of the health and wellness programs, services and related resources offered by First Nations organizations as well as by the federal and provincial governments.

CRITICAL SUCCESS FACTORS

Committed to our guiding principles:

• Every individual reflects the whole
• Connect our spirituality to our work
• Promote self sufficiency

ABOUT ESQUIMALT NATION

Our mission is to build a legacy for present and future generations of Esquimalt Nation members by ensuring our work is rooted in the teachings and natural laws that flow from the Sacred Trust. We will promote and advance holistic health, self-sufficiency and safety of Esquimalt Nation members by offering meaningful programs and services and working with our partners for mutually beneficial goals.

APPLICATIONS

As permitted under Section 16 of the Canadian Human Rights Act, preference may be given to qualified Indigenous applicants (First Nations, Métis, and Inuit) who meet the required education and experience

and whose community connection and cultural knowledge support effective service to the Nation and its members.

The Esquimalt Nation administration office is located on Reserve land. As such, in accordance with Section 87 of the Indian Act, individuals who are Status Indians may be eligible for tax-exempt employment income. Eligibility is determined by the Canada Revenue Agency.