Health Information Clerk

Interlake-Eastern RHA; Whitemouth; On-site; CAD 42,000 - 52,000; Full time

Job summary

The Health Information Clerk is based at Whitemouth District Health Ctr within Interlake-Eastern Regional Health Authority, providing clerical and reception support while ensuring PHIA-compliant health records and accurate physician billings. Strong confidentiality and organizational skills are essential.

Responsibilities include electronic submission and reconciliation of billings, maintaining positive relationships with staff and public, and adherence to the organization’s immunization and

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of recognized Healthcare / Medical Secretarial course. Combination of education and experience may be considered.
• Recognized Medical Terminology course required.
• Comprehensive knowledge of PHIA legislation.
• Demonstrated proficiency in computer applications and in particular Microsoft Office programs.
• Two to three years recent related medical office experience is required.
• Electronic Medical Record scheduling, filing, & shadow billing required.
• Ability to operate required equipment.
• Ability to maintain positive working relationships in a team based working environment.
• Demonstrated ability to display professional conduct at all times when dealing with fellow staff members, clients, the public, and health care professionals.
• Demonstrated organizational skills.
• Ability to work with a variety of sensitive information and to maintain confidentiality at all times.
• Ability to work under pressure and meet deadlines thereby establishing priorities.
• Ability to work with minimal supervision and frequent interruptions.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.

Responsibilities

• Assist Physicians and staff with clerical and reception duties.
• Maintain accurate health records consistent with PHIA policies, procedures, and legislation.
• Provide confidential clerical functions and maintain an excellent rapport with staff and public.
• Responsible for electronic submission and reconciliation of Physician’s billings.

Skills

Confidentiality

Organizational skills

Teamwork

Ability to work under pressure

Education

Grade 12 or equivalent

Healthcare/Medical Secretarial course

Medical Terminology course

Tools

Microsoft Office

Job description

The Interlake-Eastern Regional Health Authority

Our Vision

We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care to improve health status and outcomes in all of our communities and achieve health equity across the region.

Our Mission

We work in partnership with all stakeholders, contributing to the health and well-being of our communities, by providing timely access to reliable care in a culturally safe manner that respects diversity.

Our Values

Always with compassion, Success in collaboration, Accountability in everything we do, Acting with integrity, Respectful of each other

Collaboration | Accessibility | Respect | Excellence | Innovation | Quality Customer Service

Health Info Clerk, Primary Care

Whitemouth Primary Health Info Clk_01

Closing Date: 10/30/2026

Facility / Site: Whitemouth District Health Ctr

Posting Type: Permanent

Position Type: Full-Time

Hours of Work: Days

Term Dates: –

FTE: 1

Union Group: MGEU Facility Support

Wage / Salary: As per applicable collective agreement

Position Summary

The Health Information Clerk is responsible for assisting Physicians and staff with clerical and reception duties. The Health Information Clerk will also ensure the maintenance of accurate health records consistent with policies, procedures, and legislation (PHIA). The incumbent requires the ability to provide confidential clerical functions and to maintain an excellent rapport with staff and public. The incumbent is also responsible for the electronic submission and reconciliation of Physician’s billings. The position of Health Information Clerk functions in a manner consistent with, and supports the Mission, Vision, and Values of the Interlake-Eastern Regional Health Authority.

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of recognized Healthcare / Medical Secretarial course. Combination of education and experience may be considered.
• Recognized Medical Terminology course required.
• Comprehensive knowledge of PHIA legislation.
• Demonstrated proficiency in computer applications and in particular Microsoft Office programs.
• Two to three years recent related medical office experience is required.
• Electronic Medical Record scheduling, filing, & shadow billing required.
• A bility to operate required equipment.
• Ability to maintain positive working relationships in a team based working environment.
• Demonstrated ability to display professional conduct at all times when dealing with fellow staff members, clients, the public, and health care professionals.
• Demonstrated organizational skills.
• Ability to work with a variety of sensitive information and to maintain confidentiality at all times.
• Ability to work under pressure and meet deadlines thereby establishing priorities.
• Ability to work with minimal supervision and frequent interruptions.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection process.

All health care workers are required to be immunized as a condition of employment in accordance with the Interlake-Eastern RHA Policy (GA-13-P-110 Required Immunizations for Health Care Workers).

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.