Health & Benefits Associate Manager

WTW; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

WTW in Toronto, Ontario seeks an Associate Manager to drive complex analyses, project management, and pricing strategies across employer health and group benefits programs. You will interface with carriers and client teams, deliver client-ready materials, and uphold quality standards in a fast-paced environment.

You will grow your health and benefits business acumen, financial and communication skills while collaborating with leaders.

Qualifications

• 5+ years' experience in professional services, ideally in health benefits or brokerage.
• Knowledge of health and benefits products, underwriting and funding concepts.
• Strong analytical, creative and integrative skills.
• Ability to manage multiple projects and deliver on time/budget.
• Excellent written and verbal communication skills.
• Excel and PowerPoint proficiency; MS Office suite.

Responsibilities

• Lead project management and financial analyses for employer clients.
• Develop pricing and employee contribution strategies.
• Prepare client deliverables and ensure quality standards.
• Conduct claim reporting and financial modelling for decisions.
• Coordinate with Global Delivery Centers and Client Service teams.
• Support revenue recognition and reporting.
• Engage with carriers/vendors and manage bid processes.
• Build cross-functional relationships and mentor junior staff.

Skills

Analytical skills

Client service orientation

Communication skills

Project management

Team collaboration

Education

University degree

Life & Health license (provincial)

Tools

Excel

PowerPoint

MS Office

Job description

DescriptionAs an Associate Manager you will contribute to a wide variety of complex analyses and projects involving the design, measurement, analysis, and project management of the full spectrum of employer health and group benefit programs. You will interface with carriers/vendors and client teams, help prepare client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and communication skills by working on cutting edge projects alongside leaders in the industry. You will also be on a forefront of change in a dynamic and fast paced environment as we enhance existing processes and support Health and Benefits' rapid growth objectives.

DescriptionAs an Associate Manager you will contribute to a wide variety of complex analyses and projects involving the design, measurement, analysis, and project management of the full spectrum of employer health and group benefit programs. You will interface with carriers/vendors and client teams, help prepare client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and communication skills by working on cutting edge projects alongside leaders in the industry. You will also be on a forefront of change in a dynamic and fast paced environment as we enhance existing processes and support Health and Benefits' rapid growth objectives.

The Role

• Is an active member on multiple employer client teams providing project management, financial analyses, outputs and client deliverables across a region
• Provides direction on benefit plan analysis, design, cost avoidance, risk and funding strategies
• Contributes to carrier/vendor financial reviews for clients
• Completes and/or reviews technical & consulting accuracy on client projects, including but not limited to developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
• Conducts and/or delivers accurate and reliable claim reporting and financial modeling to client teams to support client decisions
• Partners with Global Delivery Centers and Client Service teams to review work and deliver superior project management
• Understands client’s needs and can identify products and services to support needs
• Understanding of, and ability to, effectively articulate carrier specific strengths and weaknesses
• Identify target carriers/vendors and design/distribute bid requests (RFP); manage follow-up questions/request from the carriers/vendors
• Collect, summarize and analyze proposal findings; make recommendations for finalist carriers
• Manage placement (renewal/marketing) deliverables for WTW clients with a strict adherence to stated deadlines
• Support communication efforts to clients (renewal / stewardship meetings, etc.) relative to placement
• Communicates complex financial results to effectively drive client action
• Build strong relationships internally and collaborate effectively on cross-functional teams
• Ongoing support of Finance, Operations and Global Delivery Centres, providing directions for revenue recognition and ensuring accurate attribution of all funds received.
• Development and ongoing support of enhanced internal and external reporting
• Communication with external teams and WTW teams to obtain needed documentation to ensure commission payments are processed timely and accurately.
• Other special projects and initiatives as they arise

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Qualifications

The Requirements

• 5+ years' experience in professional services, ideally gained in a benefit consulting/brokerage firm or underwriting / actuarial function of an insurance company
• Intermediate/advanced knowledge of health and benefits products & services, underwriting and funding concepts, big data analytics techniques
• Strong analytical, creative and integrative skills with the ability to identify and resolve issues
• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Excellent written and verbal communication skills
• Proactive self-starter attitude, ability to work independently and as part of a team with a goal-oriented mindset
• Exceptional attention to detail, organizational skills, and the ability to multitask effectively.
• Effective team player with strong collaboration skills
• Ability to direct work of more junior colleagues and provide feedback
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Provincial Life and Health license required within 180 days of joining
• Relevant experience and/or university degree

Compensation

The base salary compensation range being offered for this role is $90,000 to $110,000 CAD per year.

This role is also eligible for an annual short-term incentive bonus.

Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.

This job posting is an advertisement for an existing vacancy.

Equal Opportunity Employer