Head of Platform Engineering, Reliability & Control

Connor, Clark & Lunn Financial Group (CC&L); Vancouver; Hybrid; CAD 236,900 - 257,803; Full time

Job summary

Connor, Clark & Lunn Financial Group (CC&L) is seeking a Head of Platform Engineering, Reliability & Control to enhance their engineering function. This role focuses on defining architecture and standards for control capabilities, improving reliability, and implementing AI-driven automation.

The ideal candidate will have significant leadership experience, deep technical expertise, and a structured approach to stakeholder management. The role operates on a hybrid model, allowing for team collaboration three days in-office.

Salary range is $170,000 - $185,000, with performance bonuses available.

Qualifications

• Proven senior leadership experience in platform engineering, SRE, or DevOps.
• Deep expertise in SRE/observability, platform engineering, or process automation.
• Strong understanding of distributed systems architecture, including APIs and data flows.
• Hands-on experience with CI/CD pipelines and infrastructure as code.
• Proficiency with observability and monitoring tools across platforms.
• Experience within regulated environments and designing governance frameworks.
• Familiarity with workflow orchestration tools like Jira or Camunda.
• Structured leadership style with strong stakeholder management skills.

Responsibilities

• Own the enterprise control plane architecture for real-time system health visibility.
• Define SRE and observability standards for proactive monitoring.
• Lead release governance and change management frameworks.
• Drive enterprise-wide automation with AI-enabled capabilities.
• Improve integration reliability across APIs and event streams.
• Standardize developer experience with common tooling and CI/CD pipelines.
• Partner with teams to improve production health and reduce incidents.
• Establish performance metrics using insights for continuous improvement.

Skills

Platform engineering

SRE (Site Reliability Engineering)

DevOps practices

Systems integration

Release engineering

Process automation

CI/CD pipelines

Observability tools

Tools

Datadog

Grafana

Prometheus

ELK/OpenSearch

ServiceNow

Job description

Interested in joining one of Canada’s top-performing asset managers? We are seeking a Head of Platform Engineering, Reliability & Control to lead our horizontal engineering function and shared control plane. In this role, you will shape a more connected, observable, and automated technology ecosystem spanning data, integration, and front‑to‑back platforms. You will define the architecture, standards, and operating model for command‑and‑control capabilities, SRE practices, process orchestration, release governance, and automation. Partnering closely with Infrastructure, Security, Service Desk, Data, and platform teams, you will improve reliability, transparency, and change governance across the enterprise. Success will be measured by stronger platform stability, faster incident detection and recovery, more predictable releases, and reduced manual effort. We operate on a hybrid model with three days a week in‑office to facilitate team collaboration.

What You Will Do

• Own and evolve the enterprise control plane architecture, establishing a scalable command‑and‑control layer that provides real‑time visibility into system health, dependencies, data flows, and operational risk.
• Define and implement SRE and observability standards, enabling proactive monitoring, faster incident detection, improved root cause analysis, and consistent reliability practices across distributed systems and platforms.
• Lead release governance and change management frameworks, ensuring deployments are predictable, auditable, and aligned with risk and compliance expectations across a complex, regulated technology environment.
• Drive enterprise‑wide automation by implementing AI‑enabled monitoring and process orchestration capabilities that reduce manual intervention, improve signal quality, and increase operational efficiency at scale.
• Improve integration reliability across APIs, event streams, batch workflows, and vendor platforms, reducing failure rates, improving SLA adherence, and strengthening end‑to‑end data pipeline performance.
• Standardize developer experience by establishing common tooling, CI/CD pipelines, infrastructure patterns, and engineering practices that enable teams to build, test, and deploy systems consistently and efficiently.
• Partner with Infrastructure, Security, Service Desk, Data teams, and external vendors to improve production health, reduce incident frequency, and minimize the blast radius of operational failures.
• Establish and track performance metrics including SLOs, MTTR, deployment frequency, and automation rates, using insights to continuously improve platform reliability, scalability, and change predictability.

What You Bring

• Proven senior leadership experience in platform engineering, SRE, DevOps, or engineering operations, with a track record of building and scaling shared engineering capabilities across complex, federated technology environments.
• Deep expertise in at least two areas such as SRE/observability, platform engineering, systems integration, release engineering, or process automation, with the ability to apply them pragmatically at enterprise scale.
• Strong understanding of distributed systems architecture, including APIs, event‑driven design, data flows, and cross‑system dependencies, with experience improving resilience and performance across interconnected platforms.
• Hands‑on experience implementing CI/CD pipelines, infrastructure as code, containerization, orchestration platforms, and modern deployment strategies that enable frequent, reliable, and low‑risk software releases.
• Proficiency with observability and monitoring tools such as Datadog, Grafana, Prometheus, ELK/OpenSearch, or cloud‑native platforms, with experience designing enterprise‑wide telemetry and alerting strategies.
• Experience operating within regulated environments, designing and implementing change controls, audit‑ready processes, and governance frameworks that balance risk management with engineering velocity.
• Familiarity with workflow orchestration and process intelligence tools such as ServiceNow, Jira, Camunda, Temporal, or similar platforms, along with a practical understanding of AIOps and automation trends.
• A structured, engineering‑led leadership style with strong stakeholder management skills, capable of influencing across teams and driving alignment without introducing unnecessary bureaucracy or slowing delivery.

The salary range for this position is $170,000 - $185,000. The salary range provided reflects the base salary range for this position as required by legislation. In addition, there is an annual performance bonus which contributes to the total compensation for this position.

CC&L Financial Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, religion, sexual orientation or expression, disability, or age.