Head of Ops Intelligence & AI Analytics

UniUni Logistics; Richmond; On-site; CAD 100,000 - 165,000; Full time

Job summary

A logistics technology company in Vancouver is seeking an experienced leader for their Operations & Client Management analytics platform. This role involves owning the product roadmap, delivering trusted metrics, and implementing AI features to enhance service quality. Ideal candidates will have 8–12 years in analytics leadership and a strong data fluency. Competitive salary range: 100,000 CAD - 165,000 CAD with comprehensive benefits including medical and paid time off.

Benefits

Dental insurance

Vision insurance

Medical insurance

Paid Holiday

Paid Time Off

Paid Sick Leave

Management training program

Qualifications

• 8–12+ years leading analytics products used by Operations or Client teams.
• Proven track record delivering trusted BI and embedded AI features.
• Strong data fluency: modeling, definitions, SLAs, documentation.

Responsibilities

• Own the roadmap for the Ops & Client Management dashboard.
• Deliver intuitive Q&A and automated reports in the dashboard.
• Work closely on-site with Operations and Planning teams.

Skills

Leading analytics products

BI dashboard delivery

Data fluency

Stakeholder management

Logistics operations exposure

Job description

A logistics technology company in Vancouver is seeking an experienced leader for their Operations & Client Management analytics platform. This role involves owning the product roadmap, delivering trusted metrics, and implementing AI features to enhance service quality. Ideal candidates will have 8–12 years in analytics leadership and a strong data fluency. Competitive salary range: 100,000 CAD - 165,000 CAD with comprehensive benefits including medical and paid time off.