Head of Customer Success - Influencer Marketing (Hybrid)

Creator; Vancouver; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

A leading influencer marketing platform in Vancouver is seeking a Head of Customer Success to lead a team specializing in social media and influencer marketing. This role requires a passion for building connections and a strong customer-centric approach. Candidates should have 5+ years of experience in digital marketing and the ability to drive strategic initiatives that ensure client success. This is a full-time, hybrid position offering a competitive compensation package including salary and equity.

Benefits

Health, dental, and vision insurance

Flexible remote work

Opportunities for personal and professional growth

Supportive company culture

Qualifications

• 5+ years of experience in a senior role in digital marketing, focusing on influencer marketing and social media.
• Proven success in leading and mentoring teams while achieving performance results.
• Strong ability to maintain client relationships to deliver satisfactory business outcomes.

Responsibilities

• Lead a team of strategists in influencer marketing and social media.
• Oversee the execution of marketing strategies tailored to client goals.
• Collaborate with sales and product teams to optimize revenue generation.

Skills

Influencer marketing

Social media strategies

Team leadership

Client relationship management

Strategic thinking

Education

Bachelor’s degree in Marketing, Communications, Business Administration

Job description

A leading influencer marketing platform in Vancouver is seeking a Head of Customer Success to lead a team specializing in social media and influencer marketing. This role requires a passion for building connections and a strong customer-centric approach. Candidates should have 5+ years of experience in digital marketing and the ability to drive strategic initiatives that ensure client success. This is a full-time, hybrid position offering a competitive compensation package including salary and equity.