Head Barista & Coffee Program Lead (Ski Resort) - Free Pass

Sunshine Village Corporation; Banff; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Free staff pass

Ski & Ride discounts

Wellness discounts

Exclusive deals

Many more perks

Job summary

Sunshine Village Corporation in Banff seeks a Head Barista to lead the coffee program across all mountain outlets, delivering high-quality beverages and exceptional guest service in a fast-paced alpine environment.

You will train, coach, calibrate equipment, develop recipes, and maintain standards, while collaborating with F&B leadership to support operational goals and seasonal menus.

Qualifications

• Previous professional barista experience, preferably in a specialty coffee environment.
• Strong knowledge of espresso preparation, extraction, grinder calibration, milk steaming, and beverage preparation.
• Ability to dial in espresso and troubleshoot coffee quality and equipment issues.
• Experience developing coffee recipes, beverage standards, or specialty drinks.
• Previous experience training, coaching, or leading baristas.
• Strong communication, coaching, and interpersonal skills.
• Excellent attention to detail with a strong commitment to quality and consistency.
• Ability to take ownership, work independently, and collaborate effectively with operational teams.
• Ability to work effectively in a high-volume, fast-paced hospitality environment.
• Specialty coffee training or certification is an asset.
• Experience managing or supporting a multi-location coffee program is an asset.
• Experience with coffee menu or specialty beverage development is an asset.
• Experience working with a variety of espresso machines and grinder systems is an asset.

Responsibilities

• Overseeing the coffee and espresso program across all mountain coffee outlets.
• Establishing and maintaining consistent coffee quality, preparation, presentation, and service standards.
• Developing and maintaining standardized recipes for espresso, brewed coffee, and specialty beverages.
• Calibrating espresso machines and grinders and troubleshooting coffee quality or equipment issues.
• Conducting regular quality checks and providing coaching when standards are not being met.
• Developing and delivering barista training, skills assessments, and ongoing refresher training.
• Coaching baristas, supervisors, and managers on coffee standards, equipment use, and troubleshooting.
• Developing and testing new specialty and seasonal beverages.
• Maintaining recipe guides, training materials, and coffee program documentation.
• Establishing and monitoring equipment cleaning and preventative maintenance standards.
• Identifying opportunities to improve workflow, efficiency, consistency, and guest experience.
• Monitoring coffee usage, waste, inventory needs, and product specifications.
• Working closely with F&B Managers and Supervisors to support operational goals and peak service periods.
• Leading by example in coffee quality, guest service, professionalism, and continuous improvement.
• Other duties may be requested and assigned from time to time.

Skills

Barista experience

Espresso knowledge

Grinder calibration

Milk steaming

Beverage preparation

Recipes/beverage development

Training/coaching

Communication skills

Attention to detail

Ownership and independence

Team collaboration

High-volume hospitality

Specialty coffee training

Multi-location program experience

Menu/beverage development experience

Espresso machines & grinders

Tools

Espresso machines

Job description

Sunshine Village Corporation in Banff seeks a Head Barista to lead the coffee program across all mountain outlets, delivering high-quality beverages and exceptional guest service in a fast-paced alpine environment.

You will train, coach, calibrate equipment, develop recipes, and maintain standards, while collaborating with F&B leadership to support operational goals and seasonal menus.