Hardware Customer Experience Specialist

RONA; Boucherville; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

GreenShield+ telemedicine

Advancement opportunities

Community involvement

Teamwork & training

New hire training

Student incentive program

Job summary

RONA is seeking friendly sales associates to welcome customers, assess needs, and offer informed product advice in a bustling retail environment.

You will demonstrate merchandise, highlight features, and suggest complementary items while contributing to displays and signage. Stay informed on new products and promotions.

The role focuses on achieving sales targets, following loss prevention and safety policies, and delivering an exceptional shopping experience.

Qualifications

• Experience in a similar sales role.
• Excellent customer service skills.
• Strong analytical skills.

Responsibilities

• Greet customers warmly and ensure an excellent customer experience
• Assess customer needs and provide well informed and specialized advice about products
• Present merchandise (including through demos), emphasize item features, and recommend complementary items
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
• Stay informed of new products and their technical applications
• Contribute to the achievement of sales targets
• Stay informed of promotions and flyers
• Work in accordance with the store's policies and procedures on loss prevention and health and safety
• Other related tasks to ensure the store runs smoothly

Skills

Experience in a similar sales role

Excellent customer service

Strong analytical skills

Job description

RONA is seeking friendly sales associates to welcome customers, assess needs, and offer informed product advice in a bustling retail environment.

You will demonstrate merchandise, highlight features, and suggest complementary items while contributing to displays and signage. Stay informed on new products and promotions.

The role focuses on achieving sales targets, following loss prevention and safety policies, and delivering an exceptional shopping experience.