HANA Specialist: Customer-Facing Solutions & Optimization

SAP; Vancouver; On-site; CAD 74,000 - 157,000; Full time

Job summary

A leading software company seeks a HANA Specialist to bridge customer needs and development teams. You'll need deep HANA knowledge, strong analytical skills, and experience in customer-facing roles. Responsibilities include supporting HANA implementations, contributing to escalations, and providing product feedback. This position is geared towards highly technical professionals looking to make a significant impact in database management. Competitive salary range and excellent benefits are offered.

Benefits

Constant learning and skill growth

Great benefits

Collaborative team culture

Qualifications

• Solid background in relational database technologies required.
• Experience with HANA administration and performance optimisation.
• Minimum 3 years of professional experience in customer-facing roles.

Responsibilities

• Support customer with complex HANA projects.
• Contribute to critical customer escalations and care programmes.
• Provide product feedback to HANA Development team.

Skills

Advanced communication skills

Analytical thinking

Relationship and trust building

Technical troubleshooting

Education

University degree in Computer Science, Engineering, Mathematics, or Physics

Tools

HANA administration

SQL

Programming languages (ABAP, C++, Python)

Job description

A leading software company seeks a HANA Specialist to bridge customer needs and development teams. You'll need deep HANA knowledge, strong analytical skills, and experience in customer-facing roles. Responsibilities include supporting HANA implementations, contributing to escalations, and providing product feedback. This position is geared towards highly technical professionals looking to make a significant impact in database management. Competitive salary range and excellent benefits are offered.