Guest Services Supervisor — Flexible & Outdoor Leader

The Crescent Hotels Group; Rossland; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Canada seeks a Guest Services Supervisor to join their team. The role involves overseeing the Guest Services team and ensuring exceptional guest satisfaction, including organizing outdoor activities. Candidates must have strong leadership and communication skills, along with a passion for providing outstanding guest experiences. Join us to make a positive impact on every guest's experience.

Benefits

Highly competitive wages

Exceptional benefit plan

RRSP matching program

Flexible scheduling

Discounts with managed properties

Qualifications

• Outgoing and passionate about providing exceptional guest experiences.
• Ability to handle outdoor physical activities such as hiking and snowshoeing.
• Excellent communication skills in English, both verbal and written.

Responsibilities

• Lead and supervise the Guest Services team, ensuring daily responsibilities are completed.
• Deliver exceptional customer service and maintain high satisfaction levels.
• Organize and lead outdoor activities such as guided hikes and snowshoeing.

Skills

Customer service

Leadership

Communication

Problem-solving

Multitasking

Job description

A leading hospitality company in Canada seeks a Guest Services Supervisor to join their team. The role involves overseeing the Guest Services team and ensuring exceptional guest satisfaction, including organizing outdoor activities. Candidates must have strong leadership and communication skills, along with a passion for providing outstanding guest experiences. Join us to make a positive impact on every guest's experience.