Guest Services Representative

Ripley Entertainment Inc; Niagara Falls; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading attraction company in Niagara Falls seeks Ticket Sellers to provide excellent guest service and drive ticket sales. Responsibilities include selling tickets, engaging with guests, and ensuring a positive experience. Successful candidates will possess strong sales and communication skills, with flexibility in scheduling. This role offers base wages plus commission for driving sales.

Qualifications

• Previous customer service / sales experience preferred.
• Strong aggressive sales skills are required.
• Excellent communication skills are necessary.
• Ability to multi-task in a fast-paced environment.
• Must meet sales targets.
• Flexible work schedule is important.

Responsibilities

• Actively sell admission tickets and combo packages to guests.
• Be knowledgeable about all Ripley's Attractions.
• Greet guests and engage in conversation.
• Handle high levels of point-of-sale transactions.
• Perform light cleaning duties to maintain a tidy workstation.
• Stock and organize retail merchandise as required.
• Act as a team player and assist where needed.

Skills

Customer service

Sales skills

Communication

Multi-tasking

Flexibility

Job description

Job Summary

Ticket Sellers are the first point-of-contact for guests wishing to seek entry to the Attraction. Provide excellent guest service to ensure that all guests have the best experience while visiting our attraction. This is a sales position that offers base hourly wages plus commission for up-selling tickets for all of Ripley’s Niagara attractions.

Responsibilities

• Actively sell admission tickets and combo packages to guests
• Be knowledgeable about all Ripley’s Attractions
• Greet guests and engage in conversation by interacting with guests to make a lasting impression
• Handle high levels of point-of-sale transactions
• Proficiency in cash handling
• Perform light cleaning duties to maintain a tidy workstation
• Stock and organize retail merchandise as required
• Act as a team player and assist where needed
• All other duties as required

Qualifications

• Previous customer service / sales experience preferred
• Strong aggressive sales skills
• Excellent communication skills
• Ability to multi-task in a fast-paced environment
• Able to meet sales targets
• Flexible work schedule

Ripley’s Niagara Falls

Jim Pattison Entertainment Ltd.

4983 Clifton Hill Niagara Falls.

Ontario, Canada L2G 3N5

Telephone : Fax : E-mail : website :