Guest Services Manager — Fast-Paced Salon, Growth & Bonus

Tommy Gun's Original Barbershop; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent barbershop in Calgary is looking for a dynamic Guest Services Manager who will ensure every client has an exceptional experience. Responsibilities include providing outstanding customer service, managing communications, and supporting the salon team. The ideal candidate will have at least 1 year of experience in a barbershop or salon and possess exceptional communication skills. This full-time position offers a starting wage of $18 per hour plus bonuses, within a positive and growth-oriented work environment.

Benefits

Clean, safe, and positive work environment

Opportunities for growth and career advancement

Staff discount on product selection

Qualifications

• Minimum of 1 year experience in a barbershop/hair salon.
• Familiarity with visual merchandising and product inventory is an asset.

Responsibilities

• Provide exceptional customer service and go above and beyond for every guest.
• Manage written and verbal communications, respond to emails and phone calls.
• Thrive in a fast-paced environment with strong time-management and multitasking abilities.

Skills

Exceptional customer service skills

Strong written and verbal communication

Time-management and multitasking

Outgoing and positive personality

Job description

A prominent barbershop in Calgary is looking for a dynamic Guest Services Manager who will ensure every client has an exceptional experience. Responsibilities include providing outstanding customer service, managing communications, and supporting the salon team. The ideal candidate will have at least 1 year of experience in a barbershop or salon and possess exceptional communication skills. This full-time position offers a starting wage of $18 per hour plus bonuses, within a positive and growth-oriented work environment.