guest services manager

Doubletree by Hilton; Kamloops; On-site; CAD 80,000 - 100,000; Full time

Job summary

A hotel chain is seeking a full-time employee to develop policies, recruit staff, and manage operations. Candidates must have a college diploma and 1-2 years of experience. The role is located in Kamloops, Canada, with no remote work options. This position offers an hourly wage of $36.60.

Qualifications

• 1 year to less than 2 years of experience is required.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Address customers' complaints or concerns.
• Develop and implement business plans.

Skills

Client focus

Team player

Education

College or CEGEP diploma (3 months to less than 1 year)

Job description

Posted on September 27, 2025 by a licensed third-party for Employer details Doubletree by Hilton

Job details

• Salary 36.60 hourly / 35 hours per week
• Terms of employment Permanent employment Full time
• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Address customers' complaints or concerns
• Develop and implement business plans

Supervision

• 3-4 people

Additional information

Personal suitability

• Client focus
• Team player

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-10-27

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Doubletree by Hilton

• Accommodation and food services
• 3 job postings advertised
• Medium-sized business (between 5 and 100 employees)