Guest Services Manager

Tommyguns; Calgary; Hybrid; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Clean, safe work environment

Fun, busy, friendly atmosphere with a+

Opportunities for growth and career

Staff discount on products

Amazing clientele who appreciate the T

Job summary

Tommy Gun’s Calgary is seeking a dynamic Guest Services Manager to ensure every client has an exceptional experience from the moment they enter.

This full-time on-site role in Beacon Hill offers a starting wage of $20 per hour plus management bonuses. Candidates with at least 1 year in a barbershop or hair salon are encouraged to apply. Join a fun, fast-paced team dedicated to great service and a positive culture.

Qualifications

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication—be the voice answering emails and calls, managing queues, and supporting your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through

Skills

Customer Service

Communication

Time Mgmt

Visual Merch

Salon/Barbershop

Outgoing

Job description

Exciting Opportunity: Join our Team at Tommy Gun's Calgary!

Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager. We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors.

Position: Guest Services Manager

Work Term: Full-time

Location: Beacon Hill - Calgary

Wage: starting at $20 per hour, PLUS Management Bonuses.

* With a minimum of 1 year experience in a barbershop/hair salon*

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's: https://ca.tommyguns.com/