Guest Services Coordinator

Whistler Personnel Solutions; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

A family-owned vacation rental company is seeking a Guest Services Coordinator to customize memorable experiences for guests. This full-time role involves both in-office guest services and out-of-office property assistance, ensuring excellent service in home rental management. Ideal candidates will possess organization skills and previous customer service experience. The position offers competitive pay ($25 - $30/hour), flexible schedules, and lifestyle benefits, making it an exciting opportunity in Whistler.

Benefits

Full-time employment

Mid-week days off

RRSP contributions after 6 months

Use of company car

Qualifications

• Strong organizational and time-management skills are essential.
• Previous experience in customer service or a concierge role is preferred.
• Basic computer skills are needed for operational tasks.

Responsibilities

• Provide guest service and concierge support.
• Perform property inspections and maintain quality standards.
• Assist with marketing and inventory management.

Skills

Organization and time-management skills

Customer service experience

Basic computer experience

Education

Post secondary education

Job description

As the Guest Services Coordinator, you will be helping customize memorable experiences for each guest, based on their specific needs, and helping to deliver a level of service that exceeds expectations in all areas of home rental management.

In this role, you will be dividing your time between out of office property assistance, and in office guest and concierge services, completing the full package of gold standard service. If you are a customer service superstar, with a keen eye for detail, join this family owned and operated company, providing over 25 years of exceptional service, creating their dream vacations in Whistler.

About the Role, Benefits & Perks:

• Full time, year round employment.
• Mid week days off – Weekend coverage is essential for this position.
• $25 – $30 per hour based on experience.
• Wage reviewed regularly based on performance.
• Work/life/play balance and flexible work schedules!
• RRSP Contributions after 6 months.
• Lifestyle Benefits.
• Use of company car.

The Perfect Candidate:

• Organization and time-management skills.
• Good local knowledge and previous customer service / concierge or front desk experience is preferred.
• Basic computer experience.
• Post secondary education is considered an asset.
• Valid BC driver license with a clean driving record.

Responsibilities Include:

• Guest service,Concierge and daily operation support.
• Performing property inspections.
• Other duties may include marketing, inventory management, administration duties.

Applying is Easy!

1. Create a Profile and upload your resume here (you only have to do this once): www.whistler-jobs.com/apply
2. OR If you have already created a profile with us, simply email us to let us know that you’d like to chat about and why you’d be great! [e-mail]
3. Please do not reach out to the company directly as Whistler Personnel is doing the first round of interviews for this position. All applications must come through Whistler Personnel to be considered.

Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required.

We will review all applications and contact candidates who have been selected for further consideration or an interview. If you would like an update on your application, please email us at [e-mail] or call us at 604 398 4977 ext 2.

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