guest service supervisor - hotel

Coast Lethbridge Hotel & Conference Centre; Lethbridge; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local hotel in Lethbridge seeks a dedicated individual to supervise staff and assist guests. Responsibilities include coordinating tasks, hiring and training staff, and maintaining equipment for smooth operation. The ideal candidate should have strong interpersonal skills, be a team player, and possess a high school diploma. This permanent position requires 30 to 40 hours of work per week. Experience in the hospitality industry is preferred.

Qualifications

• 7 months to less than 1 year of experience in a similar role.
• Ability to coordinate, assign, and review work of staff.
• Maintain operations of computer systems and manage repairs.

Responsibilities

• Coordinate and assign tasks to staff members.
• Assist clients with special needs.
• Maintain and operate equipment and machinery.

Skills

Efficient interpersonal skills

Team player

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Hotel, motel, resort

Tasks

• Perform same duties as workers supervised
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Efficient interpersonal skills
• Team player

Experience

• 7 months to less than 1 year
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week