Guest Service Agent

Crescent Hotels & Resorts; Saint John; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel in Canada seeks a Guest Service Agent for their Saint John location. You will be responsible for welcoming guests, ensuring smooth check-ins, and creating memorable experiences. Ideal candidates excel in collaboration, possess strong problem-solving skills, and are flexible with shift work. Join a team dedicated to diversity and supporting your career journey.

Benefits

Competitive wages

Exceptional benefit plan

Flexible scheduling

Discounts at hotel properties

Qualifications

• Natural talent for delivering exceptional guest experiences.
• Strong ability in collaboration and problem-solving.
• Flexibility in working various shifts.

Responsibilities

• Welcome guests with a warm smile.
• Orchestrate check-ins and ensure guest satisfaction during departure.
• Craft memorable experiences with attention to detail.

Skills

Exceptional guest experience delivery

Collaboration

Problem-solving

Organizational skills

Multitasking

Job description

Overview

Join our team at Delta Hotels by Marriott Saint John in Saint John, NB, Canada and become a part of something truly exceptional. At Delta Hotels by Marriott, we understand the importance of our team members and celebrate their talents every day.

We are dedicated to providing you with a rewarding career journey. The best in class learning and development opportunities, we are committed to supporting you every step of the way. Join us and discover a place where you truly belong, where we care about your success, and where you can shine bright.

Benefits

• Competitive wages
• Exceptional benefit plan for you and your family
• Flexible scheduling to suit your needs
• Discounts at our Delta Hotels by Marriott properties in North America

Responsibilities

As a Guest Service Agent at Delta Hotels by Marriott Saint John, you will be the conductor of the perfect stay for our guests. Your duties will include welcoming guests with a warm smile, orchestrating check-ins seamlessly, and ensuring guest departure is a satisfying experience. You will craft memorable experiences with care and attention to detail.

Qualifications

Do you have what it takes?

If you have a natural talent for delivering exceptional guest experiences, excel in collaboration, and possess strong problem-solving skills, we want to hear from you. Your organizational skills and ability to multitask will be a great asset in this role. Flexibility in working various shifts, including days, evenings, and weekends, is a must.

Commitment

At Delta Hotels by Marriott, we are committed to creating an inclusive and welcoming environment for all. Join us in our mission to promote diversity and inclusion in the hospitality industry. Your unique talents and perspectives are valued here.