Guest Reservations Specialist at Oceanfront Resort

Pyramid Global Hospitality; Chatham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality company in Chatham, Ontario, is seeking a team member who will welcome guests and provide information about the property. The role involves answering phone calls and assisting the Reservations Manager. Candidates should be flexible with scheduling and have strong communication skills. Previous experience in hotels or resorts is preferred. The company offers competitive pay along with a commitment to employee development and a diverse work environment.

Benefits

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Qualifications

• Must be available to work a flexible schedule including nights, weekends, and holidays.
• Previous hotel or resort experience preferred.
• Strong desire to impact others positively.
• Ability to work in a fast-paced setting.

Responsibilities

• Answer telephone calls and greet potential guests.
• Provide accurate information regarding room rates and availability.
• Assist Reservations Manager as needed.

Skills

Organizational skills

Computer skills

Verbal communication skills

Written communication skills

Bilingual in English and Spanish

Engaging personality

Education

High school diploma or equivalent

Job description

A leading hospitality company in Chatham, Ontario, is seeking a team member who will welcome guests and provide information about the property. The role involves answering phone calls and assisting the Reservations Manager. Candidates should be flexible with scheduling and have strong communication skills. Previous experience in hotels or resorts is preferred. The company offers competitive pay along with a commitment to employee development and a diverse work environment.