Guest Experience Specialist – Front Desk

New Castle Hotels & Resorts; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality business in Dartmouth, Nova Scotia, is seeking a Front Desk Agent. You will be the first and last impression for guests, providing exceptional customer service and resolving any issues they may have. Requirements include good communication skills, front office software knowledge, and the ability to lift up to 50 pounds occasionally. The wage for this position is $15.50 per hour.

Qualifications

• Good verbal and written English communication skills.
• Ability to handle cash or credit transactions.
• Light work requiring the ability to lift up to 50 pounds occasionally.

Responsibilities

• Make a great first impression on guests.
• Check guests in and out efficiently.
• Assist guests with various inquiries and needs.
• Ensure adherence to safety and security policies.

Skills

Verbal and written communication

Customer service skills

Problem-solving

Tools

Front office software proficiency

Job description

A leading hospitality business in Dartmouth, Nova Scotia, is seeking a Front Desk Agent. You will be the first and last impression for guests, providing exceptional customer service and resolving any issues they may have. Requirements include good communication skills, front office software knowledge, and the ability to lift up to 50 pounds occasionally. The wage for this position is $15.50 per hour.