Guest Experience & Sales Professional - Ottawa

Nuovo Artistic Photography; Ottawa; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Inspiring Work Environment

Growth Opportunities

Recognition and Support

50% Family & Friends discount

Job summary

Nuovo Artistic Studios in Ottawa is seeking a passionate Guest Experience & Sales Professional to deliver a luxury, empowering studio experience. You will warmly welcome guests, guide their journey, and confidently present curated offerings to help preserve memories.

Join a by-women company with North American reach, offering uncapped commission, a dynamic team, and weekend/evening availability for in-person visits. Be part of a movement celebrating individuality and artistry.

Qualifications

• Natural communicator with a warm, confident, and engaging presence.
• Strong ability to build rapport quickly and understand client needs.
• Skilled in sales techniques, including discovery, pitching, objection handling, and closing.
• Resilient and motivated by goals, challenges, and continuous improvement.
• Understanding of payment methods and financing options.
• Willingness to work weekends and evenings in-person.

Responsibilities

• Build authentic connections with guests, listening to their stories and understanding what brought them to Nuovo.
• Guide the guest journey, managing studio time and ensuring a seamless high-end experience from start to finish.
• Present artistry and value, helping guests choose the best way to preserve memories and guiding meaningful purchases.
• Exceed sales goals while prioritizing guest satisfaction and maintaining a professional, confident approach.

Skills

Warm, engaging presence

Rapport building

Sales techniques: discovery, pitching,

Active listening

Emotional intelligence

CRM tools experience

In-person customer service

Weekend/evening availability

Tools

CRM software

Job description

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.

Our stunning Ottawa studio provides a luxurious, creative sanctuary for guests to rediscover and celebrate themselves. Our continuous growth is a direct result of our dedication to providing a truly unforgettable experience—and we’re looking for a passionate Guest Experience & Sales Professional to bring this experience to life.

This is more than a sales role; it’s a chance to guide guests on a transformative journey. You’ll be the heart of the studio, the warm, empathetic presence that makes every guest feel seen, heard, and valued from the moment they walk through our doors. You’ll be taking the lead over high-end sales where your ability to build relationships and close deals will contribute to Nuovo’s continued success while benefitting from uncapped commission.

What You’ll Do:

• Build Authentic Connections: Welcome guests with genuine warmth, listening to their stories and understanding what brought them to Nuovo. You’ll build a bond with each individual, making them feel comfortable, confident, and celebrated
• Guide the Guest Journey: Serve as the primary guide for each guest’s experience, managing their time in the studio and ensuring a seamless, high-end experience from the first interaction to the final photo selection
• Present Artistry and Value: Confidently showcase and sell Nuovo’s curated product offerings, helping guests select the perfect way to preserve their memories. You’ll connect with their emotions and vision, guiding them to meaningful purchases that feel like a natural extension of their experience
• Exceed Expectations: Leverage your emotional intelligence and sales expertise to consistently achieve and exceed sales goals, while always prioritizing the guest’s feelings and satisfaction. You present Nuovo’s curated product offerings with confidence and professionalism. You don’t just meet goals - you exceed them

Collaborate with Excellence:

Partner with our close-knit studio team to ensure every element of the guest experience—from the photoshoot to product delivery is executed flawlessly and reflects the Nuovo brand values.

Requirements

• Natural communicator with a warm, confident, and engaging presence
• Strong ability to build rapport quickly and make clients feel understood
• Positive, energetic, and able to maintain professionalism under pressure
• Actively listens, asks the right questions, and adapts their approach to each client
• Skilled in sales techniques, including discovery, pitching, objection handling, and closing
• Resilient and motivated by goals, challenges, and continuous improvement
• Strong understanding of payment methods and financing options
• Driven by results but guided by empathy, integrity, and respect for the customer
• Comfortable working with CRM tools and accurately completing invoices
• Highly adaptable and quick to learn new processes, technologies and tools
• Ability to work in a dynamic and fast-paced environment
• Availability to work weekends and evenings, in-person
• French is an asset

Benefits

• Natural communicator with a warm, confident, and engaging presence
• Strong ability to build rapport quickly and make clients feel understood
• Positive, energetic, and able to maintain professionalism under pressure
• Actively listens, asks the right questions, and adapts their approach to each client
• Skilled in sales techniques, including discovery, pitching, objection handling, and closing
• Resilient and motivated by goals, challenges, and continuous improvement
• Strong understanding of payment methods and financing options
• Driven by results but guided by empathy, integrity, and respect for the customer
• Comfortable working with CRM tools and accurately completing invoices
• Highly adaptable and quick to learn new processes, technologies and tools
• Ability to work in a dynamic and fast-paced environment
• Availability to work weekends and evenings, in-person
• French is required

What We Offer:

• Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge
• Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development
• Recognition and Support: A team that values your contributions and celebrates your success
• Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount

About Us:

Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time. This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.