Guest Experience Leader - Flexible & Inclusive

McDonald's Canada; Airdrie; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading fast-food restaurant chain located in Airdrie, Canada, is looking for a Guest Experience Leader. In this role, you'll create meaningful connections with guests to enhance their dining experience while inspiring your team. We're looking for enthusiastic individuals with a passion for customer service and teamwork. This position offers flexible scheduling and a welcoming work culture that values diversity and inclusion.

Benefits

Access to education and skills development

25% off Goodlife fitness membership

Flexible schedule

Inclusive workplace environment

Qualifications

• Previous experience in food service or retail is helpful.
• You are trustworthy and enjoy making connections with people.
• A genuine passion for enhancing guest experiences.

Responsibilities

• Anticipate guest needs and provide delightful service.
• Inspire and guide the team to enhance guest experiences.
• Connect with guests, answering their questions about food and brand.
• Handle guest interactions with calm and positivity.
• Create an inviting atmosphere beyond just food.

Skills

Customer service

Team leadership

Communication

Empathy

Attention to detail

Job description

A leading fast-food restaurant chain located in Airdrie, Canada, is looking for a Guest Experience Leader. In this role, you'll create meaningful connections with guests to enhance their dining experience while inspiring your team. We're looking for enthusiastic individuals with a passion for customer service and teamwork. This position offers flexible scheduling and a welcoming work culture that values diversity and inclusion.