Guest Experience Lead, Housekeeping Floor

Hotel Arts Group; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading hotel group in Calgary is seeking a Housekeeping Floor Manager to enhance guest experiences by leading a dynamic team. The role involves ensuring cleanliness standards, conducting audits, and motivating staff. Candidates should have over 3 years of housekeeping or operational experience and be familiar with property management systems. This position offers a vibrant work environment focused on teamwork and guest satisfaction.

Qualifications

• 3+ years’ experience in Housekeeping, Front Office Operations or Rooms required.
• Previous supervisory/management experience is a critical asset.
• Previous experience in Laundry Room operations is an asset.

Responsibilities

• Attend daily pre-shift with staff, receiving communication from management.
• Ensure staff follow daily cleaning checklists and standards.
• Inspire and motivate staff to meet cleanliness standards.

Skills

Leadership skills

Computer proficiency

Knowledge in Opera or other Property Management Systems

Motivating personality

Job description

A leading hotel group in Calgary is seeking a Housekeeping Floor Manager to enhance guest experiences by leading a dynamic team. The role involves ensuring cleanliness standards, conducting audits, and motivating staff. Candidates should have over 3 years of housekeeping or operational experience and be familiar with property management systems. This position offers a vibrant work environment focused on teamwork and guest satisfaction.