Guest Experience Host — Luxury Front Desk

Fairmont Hotels & Resorts; Winnipeg; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading hospitality company located in Winnipeg is seeking a Front Desk Agent to deliver exceptional guest experiences. You will be responsible for managing check-in and check-out processes while providing personalized service. The ideal candidate should have strong communication skills and a background in hospitality. This role offers opportunities for career advancement and comprehensive benefits.

Benefits

Extended medical benefits

Pension plan with matched contributions

Discounted meals

Learning and development opportunities

Qualifications

• Ability to work in a busy environment.
• Professional attitude and impeccable presentation.
• Strong computer knowledge.

Responsibilities

• Serve as an ambassador delivering professional welcome.
• Manage check-in, check-out, and billing accurately.
• Uphold Front Office and environmental standards.

Skills

Guest service orientation

Excellent verbal and written communication

Self-motivation

Organizational skills

Flexibility

Education

Post-secondary diploma in Hospitality Management

Tools

Opera Property Manager

Job description

A leading hospitality company located in Winnipeg is seeking a Front Desk Agent to deliver exceptional guest experiences. You will be responsible for managing check-in and check-out processes while providing personalized service. The ideal candidate should have strong communication skills and a background in hospitality. This role offers opportunities for career advancement and comprehensive benefits.