Guest Experience Agent - Flexible Schedule & Growth

Hotel Equities; West Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A premier hotel management company is seeking a Guest Services Agent in West Kelowna, Canada. The role involves providing exceptional service to guests, handling inquiries, and ensuring a positive experience. Ideal candidates will have strong communication skills and a customer-oriented attitude. Join this dynamic team to grow your career in hospitality with amazing benefits like same-day pay and flexible schedules.

Benefits

Employee Assistance Program

Flexible schedule

Referral program

Parental leave

Qualifications

• Must be able to communicate effectively in primary workplace language.
• Requires good verbal and written communication skills.
• Knowledge of hotel services and local attractions is essential.

Responsibilities

• Greet and welcome guests upon arrival.
• Promptly respond to and resolve guest complaints.
• Assist guests with luggage during arrival and departure.

Skills

Communication skills

Customer service

Problem-solving

Basic math skills

Education

High School diploma or equivalent

Experience with hotel standards

Tools

Computer skills

Job description

A premier hotel management company is seeking a Guest Services Agent in West Kelowna, Canada. The role involves providing exceptional service to guests, handling inquiries, and ensuring a positive experience. Ideal candidates will have strong communication skills and a customer-oriented attitude. Join this dynamic team to grow your career in hospitality with amazing benefits like same-day pay and flexible schedules.