GTM Strategy & Operations Lead (Legal & Field Ops)

Affirm, Inc.; Toronto; Presencial; CAD 117.000 - 167.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage for you and dependents

Monthly tech stipends

Generous time off & holidays

Employee stock purchase plan (ESPP)

Descripción de la vacante

Affirm, Inc. is seeking a GTM Strategy & Operations Lead to own field operations for a product line. You will translate product and pricing inputs into actionable plans, build tools, and guide cross-functional teams from planning through adoption, with a focus on revenue impact.

You’ll work remotely from Canada with a remote-first posture, collaborate with Product, Legal, Risk, and Pricing, and leverage AI tools to streamline workflows and drive efficiency.

Formación

• 6+ years in business operations, revenue or sales ops in FinTech or SaaS.
• Own end-to-end go-to-market motions or customer-facing initiatives.
• Translate product/pricing into practical field execution with stakeholders.
• Strong written and spoken communication; ability to operate in ambiguity.
• Familiarity with merchant, payments, or SaaS sales motions and SQL.

Responsabilidades

• Own go-to-market operations for field teams on strategic initiatives and pricing operations.
• Convert cross-functional inputs into executable processes.
• Manage AI contract dashboard for legal and pricing eligibility for initiatives.
• Develop tools and playbooks for contract renewal, pricing standardization, and new GTM.
• Balance exec rationale with customer value and field-facing analysis.
• Gather field feedback and turn insights into cross-functional recommendations.
• Analyze launch performance and flag risks early.

Conocimientos

Cross-functional collaboration

Experience with GTM motions

Ambiguity navigation

Analytical mindset

Herramientas

SQL

AI tools

Descripción del empleo

GTM Strategy & Operations Lead (Legal & Field Ops)

Remote Canada

About the Revenue team

At Aff, we exist for the moments that matter—giving people a clear, predictive way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Role

GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market.

As an individual contributor, the Lead owns the go-to-market operations for a specific product line or segment end to end. You're handed the objective and you decide how to execute: building the target lists, assigning appropriate account actions, segmenting customers by contractual and pricing eligibility, and tracking adoption. You turn high-level product and pricing inputs into a plan a rep can actually execute.

What You'll Do

• Own go-to-market operations for field teams executing on strategic initiatives — segmenting potential customers and managing the legal and pricing operations.
• Turn inputs from cross-functional stakeholders like Product, Legal, Risk, and Pricing into an executable process.
• Manage affirm’s first-in-class AI contract dashboard for field teams to understand legal and pricing eligibility for product initiatives.
• Build and maintain the tools and playbooks the field needs for strategic initiatives, including contract renewal planning, pricing standardization, and new product GTM.
• Fluently navigate different perspectives on the same launch — the exec "why it matters," the customer value proposition, and the field-facing analysis.
• Sit close to the field, and turn what you hear into recommendations for cross-functional teams.
• Analyze performance data to find where a launch is stalling, and flag risks early.

What We Look For

• 6+ years of experience in business operations, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment.
• A track record of owning a go-to-market motion or customer-facing initiative end to end, rollout through adoption, within a defined scope.
• You’ve been handed vague "go make this work" instructions, then built a solution that resonated with stakeholders and customers.
• Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing.
• Comfort translating product and pricing strategy into practical, field-ready execution.
• Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened.
• Clear, action-oriented writing and speaking.
• You do your best work in ambiguity and move fast without waiting to be told the approach.
• Familiarity with merchant, payments, or SaaS sales motions is a must-have.
• Experience using SQL to query, manipulate, and analyze data to support business insights and decision-making.
• Demonstrated experience leveraging AI tools to improve workflows, automate processes, and drive efficiency, with an understanding of how to apply and validate AI-generated outputs.

Pay Grade - K
Equity Grade - 4

Employees new to affirm typically come in at the start of the pay range.Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by affirm holdings, inc. (parent company).

CAN base pay range per year:$117,000-$167,000

This posting is for an existing vacancy.

Remote-first with flexibility built in

Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: affirm considers qualified applicants with arrest and conviction records, as required by law.