GTM (FAE & Customer Success) and Product Intern

Tenstorrent; Toronto; On-site; CAD 42,000 - 65,000; Full time

Job summary

Tenstorrent is seeking an internship in GTM, focusing on field-enabled customer engagement and product operations. You will connect our products with customers, support evaluations, and help drive successful adoption across teams.

The role spans FAE, Customer Success, and Product, allowing exposure to requirements gathering, market analysis, and post-sale enablement. Open to BS/MS students in related fields, with strong communication and organizational skills.

Qualifications

• Excellent communication and cross-functional collaboration abilities.
• Strong organizational and project management skills.
• Interest in go-to-market strategy, business development, product operations, and customer/market engagement.
• Willingness to learn Tenstorrent’s technology and IP product positioning.

Responsibilities

• Work with customers to understand technical requirements, support product evaluations and integration.
• Support onboarding, technical engagement, and product adoption with customers.
• Assist product planning and development by gathering customer requirements and market needs.

Skills

Strong communication

Organizational skills

Go-to-market strategy

Business development

Product operations

Customer engagement

Education

BS or MS in Business, Engineering, Computer Science, or related field

Job description

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

Help bring Tenstorrent technology to market by connecting our products with customers and supporting the technical work behind successful product adoption. This team help customers understand, evaluate, and integrate Tenstorrent technology.

This role is on-site based in our Santa Clara, CA or Austin, TX office.

What You Might Work On

This posting spans multiple teams within GTM (FAE & Customer Success) and Product. We make this process simple for you - one application, one recruiter screen - then we match you to the specific team and location that fits best.

• Field Applications Engineering (FAE): Work with customers to understand technical requirements, support product evaluations and integration, troubleshoot technical challenges, and collaborate with Engineering to develop solutions.
• Customer Success: Support customer onboarding, technical engagement, and ongoing product adoption. Help address customer needs, coordinate technical resources, and ensure successful implementation of Tenstorrent technology.
• Product Management: Support product planning and development by gathering customer requirements, analyzing technical and market needs, tracking product capabilities, and collaborating with Engineering on product priorities.

Who You Are

• Currently pursuing a BS or MS in Business, Engineering, Computer Science, or a related field.
• Strong communication and organizational skills, with the ability to work across technical and business teams.
• Interested in go-to-market strategy, business development, product operations, and customer/market engagement.
• Comfortable working in a fast-paced environment where priorities and requirements may evolve.

What We Need

• Ability to turn ambiguous business or operational challenges into clear, actionable next steps.
• Strong analytical, problem-solving, and project management skills.
• Interest in learning Tenstorrent's technology and how our IP products are positioned, brought to market, and supported operationally.
• Ability to collaborate across Product, Engineering, Sales, and other cross-functional teams.

What You Will Learn

• How a deep-tech company develops and executes go-to-market strategies for IP products.
• How customer, market, and competitive insights influence business and product decisions.
• How product operations and program management support teams, customers, quality, and execution.
• How technical products move from internal development to commercial opportunities and customer engagement.

USA Hiring Timelines

This internship opportunity is available throughout our 3 terms with the following corresponding recruitment cycles:

• Winter Term: Jan-Apr work term, Sept-Dec recruit.
• Summer Term: May-Aug work term, Oct-Apr recruit.
• Fall Term: Sept-Dec work term, Jan-Aug recruit.

Please note these timelines are for reference only. Actual timelines may vary.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.