Ground Transportation Execution Specialist

Maersk; Mississauga; On-site; CAD 55,000 - 65,000; Full time

Job summary

A leading logistics services provider in Mississauga is seeking a logistics specialist focused on intermodal shipment execution. Candidates must have a college degree or 2+ years in the transportation field, along with strong customer-centricity and excellent communication skills. The role involves managing high-impact accounts, driving improvements, and ensuring timely delivery of cargo. Benefits include medical, dental, RRSP matching plans, and flexible work schedules.

Benefits

Medical

Dental

Vision

RRSP Matching Plans

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Qualifications

• Strong customer service orientation and interpersonal skills.
• A minimum of 2 years of experience within the transportation industry.
• Able to resolve conflicts and persuade stakeholders.

Responsibilities

• Ensure smooth execution of the intermodal shipment lifecycle.
• Manage accounts related to high volume and revenue.
• Drive continuous improvements to remove waste and lower costs.

Skills

Strong Customer Centricity

Excellent communication skills

Problem-solving skills

Ability to multi-task

Team player

Education

College Degree or 2+ years of functional experience in the Transportation Industry

Tools

MS Office applications

Transport management systems

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Logistics & Services Canada, Inc handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Responsibilities

• Ensure smooth execution of the intermodal shipment lifecycle by working closely with truckers and internal support groups to achieve customer satisfaction goals through proactive and/or reactive issue resolution ownership.
• Manage accounts with high business impact in terms of volume and/or revenue and high complexity.
• Actively prevent service failures and collaborate with stakeholders to implement countermeasures when necessary.
• Identify the root cause when targets are not met and implement solutions by working closely with stakeholders.
• Build rapport with and manage vendor performance related to customers cargo to ensure timely cargo delivery.
• Understand and be familiar with KPIs and act in line with set targets.
• Drive continuous improvements to remove waste and lower costs for both internal and external stakeholders.
• Always perform in a manner consistent with and loyal to the A.P. Moller – Maersk values.

Education and Experience

• College Degree or 2+ years of functional experience in the Transportation Industry

Technical Skills

• Strong Customer Centricity
• Excellent communication skills and interpersonal skills.
• Ability to multi-task and display sense of urgency.
• Able to build and maintain solid relationships (internal and external).
• Excellent organization and problem-solving skills.
• Conflict resolution and persuasion skills.
• Ability to be a team player (essential).
• Solid technical skills – including an understanding of MS Office applications with proven experience using Excel.
• Knowledge of transport management systems e.g. Cargo wise, TMS a plus

Company Benefits

• Medical
• Dental
• Vision
• RRSP Matching Plans
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay Range: $55,000 - $65,000k per annum

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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