Grooming Agent YWG

Flightcraft; Winnipeg; On-site; CAD 30,000 - 45,000; Full time

Job summary

Flightcraft is seeking a Grooming Agent to perform deep, turn and overnight cabin cleaning in accordance with company policies and procedures. The role emphasizes safety, attention to detail, and teamwork while adapting to the changing aviation environment.

The successful candidate will follow task cards, maintain proper storage of supplies, and participate in training sessions under supervision of the BTW Manager and Shift Lead. Ability to work outdoors in all weather is required.

Qualifications

• RAIC certification required.
• Must communicate clearly in English (verbal and written).
• Excellent teamwork and cooperation under supervision.
• Flexible to adapt to changing aviation requirements.

Responsibilities

• Provide deep, turn and overnight cleaning services to clients and carriers.
• Deliver excellent customer service to internal teams and external customers.
• Follow cleaning task cards and prescribed instructions.
• Ensure safe, economical use of cleaning products and supplies.
• Attend required training and participate in safety programs.

Skills

Verbal and written communication

Teamwork

Attention to detail

Adaptability

Overnight shift readiness

Safety awareness

Education

RAIC certification

Job description

GROOMING AGENT – BTW

Aircraft Cabin Cleaners (Grooming Agents) work under the direction of the BTW Manager and/or Shift Lead to ensure all aspects of Aircraft cleaning are met according to specific company policies and procedures. Safety, attention to detail, following company procedures, and teamwork are all key components to be a successful Grooming Agent. The ideal candidate must possess verbal and written communication skills, be energetic, outgoing, and understanding and accepting of change. They must also be flexible, able to work overnight, and are able to deal with the adapting nature of aviation, and all aircraft cleaning requirements as specified by the air carrier.

Duties and Responsibilities:

• Provide deep, turn and overnight cleaning services to all clients and carriers.
• Provide excellent customer service to our internal team and external customers.
• Complete tasks as outlined in cleaning task cards.
• Follow prescribed cleaning instructions.
• Ensure economical use of cleaning products and supplies.
• Ensure proper staging of cleaning products, supplies and necessary equipment ahead of aircraft arrival.
• Attend all required training sessions and successfully complete training courses.
• Actively participate in company safety programs.
• Work as a team member in a safe, efficient, professional manner.
• Adhere to published uniform standards and requirements.
• Follow all safety guidelines and safe workplace procedures.
• Take direction from Grooming Leads/Supervisor, BTW Manager, and Owners.
• Other duties as assigned by management.

Qualifications and Requirements:

• Carry a valid RAIC
• Ability to speak, read, and understand the English Language.
• Must have excellent team player competencies.
• Must be able to work with minimal supervision, and/or in a team environment working varied and/or split shifts.
• Must be willing to adapt to the changing nature of aviation.
• Must be willing to work outdoors in all weather conditions.
• Must be willing to work in small Aircraft cabin conditions.
• Attention to detail, and solid working knowledge of health and safety standards.