grocery clerk supervisor

BIMI Enterprises Inc.; Richmond; On-site; CAD 35,000 - 50,000; Full time

Job summary

A local retail business in Richmond is seeking a retail manager to oversee day-to-day operations. Responsibilities include managing staff, training new employees, establishing work schedules, and addressing customer issues. Applicants should have a high school diploma and experience in a retail environment. This position offers 30 to 40 hours of work per week in a supportive environment.

Qualifications

• Experience in retail management preferred.
• Ability to train and supervise staff.
• Strong customer service skills required.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Establish work schedules.
• Resolve customer complaints.

Skills

Sales management

Training and development

Inventory management

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 1 to less than 7 months

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Cashiers
• Grocery clerks and shelf stockers
• Retail salespersons and sales clerks
• Working groups

Work conditions and physical capabilities

• Walking

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example : financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities