Grocery Associate (Full-Time)/keyholder

Giant Tiger; London; On-site; CAD 32,000 - 37,000; Full time

Benefits offered by this job

Store Bonus

Health benefits and paid time off

Store discount

Career growth

Profit sharing

Job summary

Giant Tiger in London, Ontario is hiring a Grocery Associate (Full-Time)/keyholder to deliver exceptional customer service, operate checkout and SCOs, and maintain merchandise at the front end.

The role includes counting cash, replenishing shelves, applying markdowns, and ensuring safety and policy compliance. It offers a structured schedule with full-time or part-time options, competitive pay, and benefits.

Qualifications

• Strong customer service skills.
• Ability to work independently and as part of a team.
• Ability to handle a variety of tasks in a fast-paced environment.
• Attention to detail.
• Effective communication and interpersonal skills.

Responsibilities

• Ensuring a high level of customer service;
• Accurately record customer transactions in electronic cash registers and SCOs;
• Replenish merchandise around the checkout area;
• Follow up on hot selling items and complete markdowns and SKU changes;
• Maintain planograms, labels, tickets and signing standards;
• Perform cycle counts as required;
• Ensure compliance of all policies when selling Tobacco and Lottery;
• Follow health and safety policies and guidelines;
• Keep checkout work area clean and organized;
• Follow Loss prevention best practices.

Skills

Customer service

Independence

Teamwork

Fast-paced

Attention to detail

Communication

Job description

Who We Are:
At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.

We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

Job Title

Grocery Associate (Full-Time)/keyholder

About This Role:

What You’ll Be Doing:

• Ensuring a high level of customer service;

• Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);

• Replenish merchandise around the checkout area;

• Following up on hot selling items and completing markdowns and SKU changes when needed;

• Maintaining planograms, labels, tickets and signing standards;

• Performing cycle counts as required;

• Ensuring compliance of all policies when selling Tobacco and Lottery;

• Ensuring health and safety policies and guidelines are followed;

• Ensuring the checkout work area is kept clean and organized;

• Ensuring Loss prevention best practices are followed.
  

What You’ll Bring:

• Strong customer service skills;

• Ability to work independently and as part of a team;

• Ability to handle a variety of tasks in a fast-paced environment;

• Attention to detail;

• Effective communication and interpersonal skills.

When You’ll Work:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

• Stand and/or walk.

• Bend, twist, and squat.

• lift and/or move up to 18 kg (40 lbs.).

• Perform tasks involving firm grasping.

• Perform repetitive tasks requiring a range of hand motions.

• Reach above shoulder height and below waist level.

• Operate equipment, including using a ladder.

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

Hourly Rate

$17.60

Annual Bonus

Bonus - Store Bonus Plan, 3% Annual

What Giant Tiger Offers:

Competitive Compensation : The expected pay rate for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

Profit Sharing : We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance. This percentage is listed above, under Annual Bonus.

Health Benefits and Paid Time Off : Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work) and annual paid time off, including personal and vacation days.

Career Growth : Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long‑term career. If you’re looking for a place to grow and take on new challenges, you’ve found it.

Store Discount : Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear, and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location

639 Southdale Road East, London, Ontario, N6E 3M2

Job Requisition

JR133283

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [e-mail].

Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment.

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