Grain & Crop Customer Care Specialist

Cargill; Balcarres; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading agricultural solutions company in Balcarres is seeking a Customer Service Representative for a 15-month term. In this position, you will support customer service activities, optimize shipping and returns, and manage transactions for agricultural products. The ideal candidate will possess strong customer service skills and proficiency in Microsoft Office. This is an excellent opportunity for individuals looking to grow their career in a reputable firm.

Qualifications

• Strong customer service skills with the ability to build and maintain lasting relationships.
• Ability to work extended or flexible hours as required.
• Must be legally entitled to work for Cargill in Canada.

Responsibilities

• Processing and supporting the full cycle of grain and crop input transactions.
• Coordinating logistics and delivery schedules for products.
• Managing contracts, invoicing, settlements, and payments.
• Responding promptly to customer inquiries and resolving issues.

Skills

Customer service skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Education

Diploma/Certificate or Bachelor's degree in a related field

Tools

SAP

Salesforce

Power BI

Job description

A leading agricultural solutions company in Balcarres is seeking a Customer Service Representative for a 15-month term. In this position, you will support customer service activities, optimize shipping and returns, and manage transactions for agricultural products. The ideal candidate will possess strong customer service skills and proficiency in Microsoft Office. This is an excellent opportunity for individuals looking to grow their career in a reputable firm.