Google Product Specialist

Mosaic North America; Edmonton; On-site; CAD 56,000 - 69,000; Full time

Job summary

Mosaic Sales Solutions Canada Operating Co. is seeking a Google Product Specialist to engage customers at a Best Buy location in Canada, promoting Google Pixel devices and first-party hardware.

You will train RSAs, maintain shop standards, and drive product promotions to meet sales targets. Responsibilities include direct consumer interactions, store merchandising, relationship-building with leadership, and data sharing with headquarters to guide strategy.

Qualifications

• Sales or consumer service experience in retail, preferably hi-tech/consumer electronics.
• Experience delivering training sessions and motivating teams in telecommunications or consumer services.
• Effective communication, presentation and interpersonal skills.
• Strong knowledge of Google products and ability to communicate benefits.
• Ability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Direct consumer interaction to understand needs and recommend products.
• Drive sales of Google Pixel devices and first-party Google hardware.
• Maintain the Google Shop's appearance and stock.
• Build relationships with Best Buy leadership and RSAs.
• Promote Google products and train RSAs on selling 1P products.
• Gain insights from market trends and identify opportunities.
• Share sales data with headquarters to inform decisions.
• Reporting before and after shifts.
• Coach retail associates on opportunities and recognize performance.
• Inspire and engage retail staff to succeed.
• Partner with management to launch new products and review staffing.
• Adhere to merchandising standards.
• Instill pride in space appearance as brand face.
• Drive compliance with procedures and policies.
• Support management needs.

Skills

Sales

Retail experience

Hi-tech electronics

Communication skills

Presentation skills

Interpersonal skills

Team motivation

Training delivery

Flexible hours

Coaching

Job description

Google Product Specialist

As a Google 1P Product Specialist, you will be responsible for directly interacting with consumers to drive sales of Google Pixel devices and all first-party Google hardware and smart home products within a designated Best Buy location. You will play a crucial role in maintaining the Google Shop's appearance, building relationships with Best Buy leadership and RSAs, and promoting Google products effectively.

Responsibilities

• Direct Consumer Interaction: Engage with consumers to understand their needs and recommend appropriate Google products
• Sales Generation: Drive sales of Google Pixel devices and all first-party Google hardware and smart home products
• Store Management: Maintain the Google Shop's appearance, ensuring it is clean, organized, and stocked with the latest products
• Relationship Building: Build strong relationships with Best Buy leadership and RSAs to foster collaboration and support for Google products
• Product Promotion: Promote Google products effectively and train Best Buy RSAs on how to sell Google 1P products
• Market Analysis: Gain insights and track sales trends to understand market dynamics and identify opportunities for improvement
• Data Sharing: Share sales data and insights with headquarters to inform strategic decision-making
• Reporting: Before and after shift reporting
• Coach retail associates on opportunities with consumer interactions, recognize positive performance and hold associates accountable for poor performance
• Inspire and engage retail associates by motivating them to succeed
• Partner with management and other appropriate parties to successfully launch new products, services and processes and to review staffing forecast plan
• Accountable for adhering to the merchandising standards
• Instill a sense of pride and ownership in space appearance - where all associates understand the space is the face of the brand to every consumer.
• Drive compliance of procedures and policies
• Support management needs
• Other duties as assigned

Qualifications

• Sales/consumer service experience in a retail environment, preferably for hi-tech /consumer electronics
• Experience delivering training sessions and motivating teams in the telecommunications or consumer services industry
• Effective communication, presentation and interpersonal skills
• Strong knowledge of Google products and the ability to effectively communicate their features and benefits
• Ability to motivate team
• Ability to work flexible hours, including evenings, weekends and holidays
• Work with associates to elevate skills and performance, providing coaching on opportunities for improvement
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team
• Strong organizational and time management skills

About Us

Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact [e-mail] or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

Job Category

Marketing

Position Type

Full time

Business Unit

Marketing

Salary Range

$45000.00 - $45000.00

Company

Mosaic Sales Solutions Canada Operating Co

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Acosta, and its subsidiaries, is an Equal Opportunity Employer