Global Quality Officer

ALS Chemex de Mexico; North Vancouver; On-site; CAD 37,000 - 53,000; Full time

Benefits offered by this job

Hourly pay CAD 32.63

Structured wage increases

Comprehensive benefits package (med, d

Dental and vision coverage

Life and disability insurance

Retirement plan with company match

Employee assistance and wellness

Additional vacation days with years of

Education or training support after 9 

Job summary

ALS is seeking a Lead Auditor to monitor and review quality control data from global laboratories, report findings, and collaborate with regional QC and Laboratory managers to resolve issues.

This role involves conducting on-site audits at global locations, trapping root causes, and driving corrective actions while maintaining safety and compliance standards.

Qualifications

• Recognized B.Sc. or Technical Dip.
• loma in Chemistry or a related field.

Responsibilities

• Perform vertical audits to ensure SOP compliance and report findings.
• Monitor global QC performance indicators and report trends.
• Organize and report on round robin programs for Geochemistry.
• Lead on-site quality audits at global locations and resolve findings.
• Respond to client quality inquiries and conduct internal investigations.
• Administer quality documentation and support ALS client meetings.

Skills

Stakeholder management

MS Office (Word, Excel, PowerPoint)

Critical thinking

Verbal and written communication

Attention to detail

Judgment and creativity

Escalation management

Multilingualism

Education

Recognized B.Sc. or Technical Dip

loma in Chemistry or a related field

Job description

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position

This position is responsible for monitoring and reviewing quality control data from global laboratories, reporting on them and working with local QC and Laboratory managers to resolve findings. It plays a key role in ensuring that ALS continues to provide superior quality analytical services to our clients.

Specific Responsibilities

• Perform vertical audits on analyses conducted at global laboratories to ensure compliance with standard operating procedures, including reporting findings.
• Monitor and report on global quality control performance indicators (KQIs).
• Organize, evaluate, and report on various round robin programs for Geochemistry.
• Collaborate with and assist regional quality and laboratory staff in identifying root causes and implementing corrective actions related to findings from vertical audits, round robins, and KQIs.
• Perform on-site quality audits at global locations in a Lead Auditor role, report on results, and assist with the timely resolution of findings.
• Resolve client quality inquiries, including conducting internal investigations and corresponding with clients.
• Maintain the Global Quality Helpdesk mailbox, providing assistance to regional laboratories on various topics or delegating inquiries to the appropriate parties.
• Provide training to regional QC groups on topics such as conducting vertical and global audits, as well as technical subjects.
• Assemble information for ALS-client meetings.
• Participate in and assemble information for appropriate peer groups.
• Administer quality documentation.
• Assemble information for Quality Alerts.
• Review method validations for acceptance.
• Use appropriate methods in accordance with established procedures and schedules while ensuring analytical quality.
• Observe established safety regulations and comply with all ALS health and safety policies and procedures.
• Perform other duties as assigned.

Required Knowledge, Skills & Abilities

• Ability to work effectively with internal and external stakeholders.
• Excellent computer skills, including proficiency in MS Word, MS Excel, and PowerPoint.
• Critical thinking, strong problem-solving, and research skills.
• Excellent verbal and written communication skills.
• Strong clerical accuracy and attention to detail.
• Demonstrated judgment and creativity.
• Ability to effectively manage escalations and time-sensitive issues.
• Multilingualism is considered an asset.

Required Qualifications

• Recognized B.Sc. or Technical Dip
• loma in Chemistry or a related field.

Physical Demands

• Manual dexterity to perform repetitive tasks, such as keyboarding.
• Ability to sit at a desk and perform general office work, including periodic sedentary responsibilities.
• Ability to communicate via telephone and email without assistance.
• Ability and willingness to travel for business purposes as required by the role.

Our Benefits Include

• An estimated hourly pay of $32.63 CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
• Structured wage increases.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and