Global Procurement Systems Business Analyst

WSP USA; Calgary; On-site; CAD 77,400 - 102,500; Full time

Job summary

WSP USA is seeking a Global Procurement Systems Business Analyst to enhance procurement operations’ systems and tools in Calgary, Alberta. This role involves troubleshooting technology issues, supporting users, and optimizing system functionalities. The ideal candidate will have a Bachelor's degree and over five years of relevant experience.

Applicants should possess strong analytical skills, proficiency in ERP systems, and effective communication abilities. Bilingual skills (French/English) are a plus. The position offers a competitive salary range based on location and qualifications.

Qualifications

• Bachelor's degree required.
• 5+ years of experience in procurement or business analysis.
• Strong analytical skills for managing complex initiatives.
• Excellent communication skills are necessary.
• Experience with process mapping is beneficial.
• Bilingual skills in French and English are an advantage.

Responsibilities

• Act as the expert for procurement technology systems.
• Troubleshoot system-related issues with teams.
• Support implementation and optimization of tools.
• Provide user training and ongoing support.
• Identify opportunities to enhance system functionality.

Skills

Analytical skills

Problem-solving

Collaboration

Communication

Proficiency in ERP systems

Process mapping

Bilingual French and English

Education

Bachelor's degree in Business Administration, Supply Chain Management, Information Systems, or related field

Tools

Microsoft Office Suite

Job description

Global Procurement Systems Business Analyst

As a Global Procurement Systems Business Analyst, you will play a key role in supporting and enhancing the systems and tools that underpin WSP’s global procurement operations. Reporting to the Director, Global Procurement Process and Systems, this role works with limited supervision on complex assignments of significant scope, partnering closely with IT and global procurement teams to troubleshoot issues, deploy new solutions, and align technology initiatives with WSP’s strategic procurement objectives.

Responsibilities

• Serve as an expert for all procurement technology systems, including ERP procurement modules, e‑sourcing platforms, and spend analytics tools, ensuring systems are properly configured and effectively used by end users.
• Provide technical support to global procurement users by troubleshooting system‑related issues in collaboration with WSP Horizon teams, supporting bug logging, testing fixes, and communicating resolutions or interim workarounds.
• Support the selection, implementation, and optimization of new procurement tools and system upgrades by gathering business requirements, assisting with solution evaluation, and participating in testing and roll‑out activities.
• Deliver ongoing user support and training to global procurement team members, including conducting training sessions or clinics to improve system proficiency and adoption of new features and best practices.
• Identify and propose opportunities to enhance system functionality or deploy new technologies that improve procurement effectiveness.
• Assist with system configuration changes, coordinate development work with IT partners, and manage change communications and user support during system transitions.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Information Systems, or a related field.
• Minimum of five years of experience in procurement, business analysis, or process improvement.
• Strong analytical and problem‑solving skills with the ability to manage complex initiatives.
• Excellent collaboration, facilitation, and communication skills, including verbal, written, and presentation abilities.
• Proficiency in ERP systems and the Microsoft Office Suite.
• Experience with process mapping and documentation is an asset.
• Experience working in a consulting engineering or construction environment is an asset.
• Experience working with procurement functions is an asset.
• Bilingual French and English (written and verbal) communication skills are an asset.

Compensation

AB, BC, NT, NU, SK & YT: $77,400 – $102,500

MB & ON: $70,600 – $97,200

NB, NL, NS, PE & QC: $69,900 – $92,900

Disclosure:

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Important Information

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here (https://www.wsp.com/en-ca/corporate/ca/health-safety) .

Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. Full details here (https://www.wsp.com/en-ca/careers/notice-to-staffing-agencies) .