Global Lead Investigator, Quality & Complaints (Devices)

US Tech Solutions; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global staff augmentation firm seeks a Lead Investigator to lead complaint investigations for medical devices, ensuring compliance with quality standards across product lines. Applicants should have at least 8 years of experience in the pharmaceutical or medical device industry and be proficient in quality management processes. The role requires strong problem-solving skills, collaboration across departments, and expertise in regulatory requirements. Join us for a position that drives continuous improvement and supports product quality initiatives.

Benefits

Equal Opportunity Employer

Diversity and inclusion programs

Qualifications

• 8 years of relevant experience in the pharmaceutical, biopharmaceutical, or medical device industry.
• Experience with technical writing.
• Expertise in drug substance and product manufacturing processes.

Responsibilities

• Lead product complaint investigations for medical devices.
• Collaborate with cross-functional departments on investigation strategies.
• Manage Global Complaints and ensure compliance with quality standards.

Skills

Knowledge of GMP

Analytical skills

Problem-solving

Communication

Collaboration

Continuous improvement

Education

B.A., B.S., or Higher degree in Life Sciences

Tools

Six Sigma

Enterprise database tools

Job description

A global staff augmentation firm seeks a Lead Investigator to lead complaint investigations for medical devices, ensuring compliance with quality standards across product lines. Applicants should have at least 8 years of experience in the pharmaceutical or medical device industry and be proficient in quality management processes. The role requires strong problem-solving skills, collaboration across departments, and expertise in regulatory requirements. Join us for a position that drives continuous improvement and supports product quality initiatives.