Global Field Service Technician – Packaging Equipment

Barry-Wehmiller; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading packaging solutions provider is searching for skilled Field Service Technicians to provide exceptional support globally. The role involves troubleshooting mechanical, electrical, and software issues at customer sites, with 60-75% travel required. Candidates should possess a relevant technical diploma or significant experience, strong customer relations skills, and the ability to work independently. The company offers a competitive pay range of $30-$40 CAD per hour, along with comprehensive benefits starting on day one.

Benefits

Medical, dental, and vision insurance

Paid time off

401(k) plan with company match

Qualifications

• 3+ years of experience in a related field, or 7+ years with a high school diploma.
• Proficiency in mechanical, pneumatic, and control systems.
• Ability to read and interpret technical documents.
• Strong interpersonal and customer relations skills.

Responsibilities

• Troubleshoot and resolve equipment issues at customer sites.
• Assist in installation and testing of new equipment.
• Cultivate strong customer relationships.
• Collaborate with team members for service delivery.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Software troubleshooting

Customer relations

Time management

Bilingual (English/Spanish)

Education

Two-year diploma in electro-mechanical technology

High school diploma with relevant experience

Tools

HMI Programming (GE Proficy, Exor, Allen Bradley)

Motion control systems

Job description

A leading packaging solutions provider is searching for skilled Field Service Technicians to provide exceptional support globally. The role involves troubleshooting mechanical, electrical, and software issues at customer sites, with 60-75% travel required. Candidates should possess a relevant technical diploma or significant experience, strong customer relations skills, and the ability to work independently. The company offers a competitive pay range of $30-$40 CAD per hour, along with comprehensive benefits starting on day one.